20 Questions

101 Questions to Ask Before You Invest in a Franchise

Essential questions to ask before investing in a franchise to understand the business model, financial requirements, and potential risks and rewards.

1

What are the initial investment costs and what does the franchise fee cover?

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Why this works

Helps you understand the upfront costs and what you're paying for, which is crucial for financial planning and budgeting.

2

What are the ongoing fees and royalties, and how are they calculated?

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Why this works

Shows you the ongoing costs and helps you understand how much you'll need to pay the franchisor on a regular basis.

3

What are the training and support programs available to franchisees?

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Why this works

Reveals the support system and helps you understand what training and assistance you'll receive to run the business successfully.

4

What are the territory restrictions and how is the market protected?

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Why this works

Shows you the market protection and helps you understand whether you'll have exclusive rights to your area and how competition is managed.

5

What are the financial performance representations and what can I expect to earn?

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Why this works

Reveals the earning potential and helps you understand what kind of income you can realistically expect from the franchise.

6

What are the marketing and advertising requirements and how much will they cost?

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Shows you the marketing obligations and helps you understand what marketing activities you'll need to do and how much they'll cost.

7

What are the equipment and inventory requirements and where do I source them?

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Why this works

Reveals the equipment needs and helps you understand what equipment and inventory you'll need and where to get them.

8

What are the lease and location requirements and how do I find a suitable site?

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Why this works

Shows you the location requirements and helps you understand what kind of location you need and how to find it.

9

What are the staffing requirements and how do I hire and train employees?

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Why this works

Reveals the staffing needs and helps you understand how many employees you'll need and how to hire and train them.

10

What are the operational procedures and how do I run the business day-to-day?

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Why this works

Shows you the daily operations and helps you understand how to run the business and what procedures you need to follow.

11

What are the quality standards and how are they enforced?

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Why this works

Reveals the quality requirements and helps you understand what standards you need to maintain and how they're enforced.

12

What are the technology requirements and what systems do I need to use?

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Why this works

Shows you the technology needs and helps you understand what systems and technology you'll need to operate the business.

13

What are the insurance requirements and what coverage do I need?

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Why this works

Reveals the insurance needs and helps you understand what insurance coverage you'll need to protect your business.

14

What are the legal obligations and what contracts do I need to sign?

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Why this works

Shows you the legal requirements and helps you understand what contracts and legal obligations you'll have.

15

What are the exit strategies and how do I sell or transfer the franchise?

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Why this works

Reveals the exit options and helps you understand how you can sell or transfer the franchise if you want to exit.

16

What are the renewal terms and what happens when the franchise agreement expires?

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Why this works

Shows you the renewal process and helps you understand what happens when your franchise agreement expires and how to renew it.

17

What are the dispute resolution procedures and how are conflicts handled?

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Why this works

Reveals the conflict resolution process and helps you understand how disputes with the franchisor are handled.

18

What are the success rates and what percentage of franchisees succeed?

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Why this works

Shows you the success statistics and helps you understand what percentage of franchisees succeed and what the failure rates are.

19

What are the common challenges and what problems do franchisees typically face?

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Why this works

Reveals the potential problems and helps you understand what challenges you might face and how to prepare for them.

20

What are the best practices and what advice do successful franchisees have?

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Why this works

Shows you the success strategies and helps you understand what successful franchisees do and how you can learn from them.

How to Evaluate Franchise Opportunities

Expert tips and techniques for getting the most out of these questions.

Best Practices

Focus on Financial Understanding

Ask questions that help you understand the financial requirements, costs, and potential returns. Look for clear financial information and realistic projections.

Assess Support and Training

Ask about the training and support programs available. This is crucial for understanding how the franchisor will help you succeed.

Evaluate Market and Competition

Ask about territory protection, market conditions, and competition. This helps you understand the market opportunity and potential challenges.

Question Sequences

The Financial Analysis Series

1
What are the initial investment costs?
2
What are the ongoing fees and royalties?
3
What are the financial performance representations?
4
What are the marketing and advertising costs?

The Support and Training Series

1
What training programs are available?
2
What ongoing support do you provide?
3
What are the operational procedures?
4
What are the quality standards?

Common Pitfalls

Don't Focus Only on Initial Costs

While understanding initial costs is important, also ask about ongoing fees, royalties, and operational costs. Look for a complete picture of all financial obligations.

Don't Ignore Support and Training

Ask about the training and support programs available. This is crucial for understanding how the franchisor will help you succeed and what resources you'll have.

Don't Overlook Market and Competition

Ask about territory protection and market conditions. This is important for understanding the market opportunity and potential challenges you might face.

Conversation Templates

The Financial Analysis Assessment

1
Step 1: Ask about initial investment costs and franchise fees
2
Step 2: Inquire about ongoing fees and royalties
3
Step 3: Discuss financial performance representations
4
Step 4: Explore marketing and advertising requirements
5
Step 5: Ask about equipment and inventory costs

The Support and Training Evaluation

1
Step 1: Ask about training programs and support
2
Step 2: Inquire about operational procedures
3
Step 3: Discuss quality standards and enforcement
4
Step 4: Explore technology and system requirements
5
Step 5: Ask about staffing and hiring processes

Further Reading

"The Franchise Handbook" by Dr. Mark Siebert
"Franchise Your Business" by Dr. Mark Siebert
"The Complete Guide to Franchising" by Dr. Mark Siebert
Franchise investment and evaluation resources

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