20 Questions

Best Questions to Ask During a Phone Interview

Strategic questions to ask during a phone interview to demonstrate your interest, gather information, and make a strong impression on potential employers.

1

What are the key responsibilities of this role, and what does a typical day look like?

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Critical for understanding the daily work and what you'll be doing on a regular basis in this position.

2

What are the most important skills for success in this role, and how do you develop them?

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Why this works

Important for understanding what skills are most valuable and how to develop them for success in this position.

3

What are the biggest challenges in this role, and how do you typically handle them?

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Why this works

Helps you understand the difficulties you might face and how to approach them effectively.

4

What is the team culture like, and how do you collaborate with colleagues?

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Why this works

Important for understanding the work environment and how you'll interact with your team members.

5

What are the growth opportunities in this role, and how has your career progressed?

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Why this works

Critical for understanding the potential for advancement and career development in this position.

6

What is the management style like, and how do you receive feedback and support?

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Why this works

Important for understanding the leadership approach and how you'll be managed and supported.

7

What are the work-life balance expectations, and how do you manage your workload?

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Why this works

Helps you understand the work-life balance and how to manage your responsibilities effectively.

8

What are the most rewarding aspects of this role, and what makes it fulfilling?

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Why this works

Important for understanding what makes the job satisfying and what you can look forward to.

9

What are the biggest learning opportunities, and how do you continue to grow?

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Why this works

Helps you understand the learning and development opportunities available in this role.

10

What are the communication expectations, and how do you stay connected with the team?

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Why this works

Important for understanding how communication works and how to stay connected with colleagues.

11

What are the performance expectations, and how is success measured in this role?

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Why this works

Helps you understand what's expected of you and how your performance will be evaluated.

12

What are the biggest surprises you encountered when starting this role, and how did you adapt?

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Why this works

Important for understanding what to expect when starting and how to prepare for the transition.

13

What are the resources and tools available, and how do you use them effectively?

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Why this works

Helps you understand what resources are available and how to use them for success.

14

What are the biggest opportunities for improvement, and how do you approach them?

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Why this works

Important for understanding areas for growth and how to approach continuous improvement.

15

What are the biggest mistakes you've made in this role, and what did you learn from them?

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Why this works

Helps you understand common pitfalls and how to avoid them or learn from them.

16

What are the biggest successes you've achieved, and what made them possible?

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Why this works

Important for understanding what success looks like and what factors contribute to achievement.

17

What are the biggest changes you've seen in this role, and how have you adapted?

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Why this works

Helps you understand how the role has evolved and how to adapt to changes.

18

What are the biggest opportunities for collaboration, and how do you work with other teams?

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Why this works

Important for understanding how to collaborate effectively and work with other teams.

19

What are the biggest goals for the next year, and how do you plan to achieve them?

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Why this works

Important for understanding the short-term priorities and how they align with your role.

20

What advice would you give to someone starting in this role, and what would you do differently?

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Why this works

Critical for understanding what advice and insights you can use to succeed in this role.

Phone Interview Success

Expert tips and techniques for getting the most out of these questions.

Best Practices

Prepare Thoughtful Questions

Prepare questions that show your interest in the role and your understanding of the company. This will help you stand out as a candidate.

Listen Actively

Pay attention to their answers and ask follow-up questions. This shows your engagement and helps you gather more information.

Be Professional

Maintain a professional tone and demeanor throughout the interview. This will help you make a positive impression.

Question Sequences

The Role Explorer

1
What are the key responsibilities of this role?
2
What are the most important skills for success?
3
What are the biggest challenges in this role?
4
What is the team culture like?

The Growth Seeker

1
What are the growth opportunities in this role?
2
What is the management style like?
3
What are the work-life balance expectations?
4
What are the most rewarding aspects of this role?

Common Pitfalls

Don't Ask Generic Questions

Avoid asking questions that could apply to any role. Make your questions specific to the position and company.

Avoid Being Too Aggressive

While it's good to be direct, don't be overly aggressive or pushy. Maintain a professional and respectful tone.

Don't Ignore Red Flags

Pay attention to any red flags or concerns raised by the interviewer. These could indicate potential problems with the role or company.

Conversation Templates

The Role Seeker

1
Step 1: Start with: "What are the key responsibilities of this role?"
2
Step 2: Follow with: "What are the most important skills for success?"
3
Step 3: Deepen with: "What are the biggest challenges in this role?"
4
Step 4: Complete with: "What is the team culture like?"

The Growth Explorer

1
Step 1: Begin with: "What are the growth opportunities in this role?"
2
Step 2: Explore with: "What is the management style like?"
3
Step 3: Investigate with: "What are the work-life balance expectations?"
4
Step 4: Assess with: "What are the most rewarding aspects of this role?"

Further Reading

"The Interview" by various authors
"Career Development" by various authors
"Professional Networking" by various authors

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