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06 · Learning & Knowledge-Based

Good Questions to Ask Police Officers

Questions for a police officer at a community event, career day or ride-along: what a shift actually involves, how discretion works, what de-escalation looks like, what body-worn video changed, and how they handle the calls that stay with them.

20 questions · each with a note on why · conversation guide

The questions

Open any question for the note

  1. What made you go into this work?

    Why ask it

    A simple opener with more variety in the answers than you would expect: a family member on the job, military service, or one encounter as a teenager. Each shapes how they talk about everything else.

  2. What did the academy not prepare you for?

    Why ask it

    Concrete and widely answerable. Most name paperwork, testifying in court, or dealing with people in crisis rather than anything physical.

  3. What does a normal shift actually consist of?

    Why ask it

    Cuts against television. Expect traffic stops, reports, welfare checks and long stretches of driving. A good follow-up is how many calls in a shift involve a crime at all.

  4. How much of the job is writing?

    Why ask it

    Rarely asked and always answered with feeling. Report writing takes a large share of a shift, and it is where cases are won or lost long before court.

  5. How is working nights different from working days?

    Why ask it

    Reveals how the job changes with the hour: which calls come in, who is out on the street, and how long backup takes to arrive.

  6. How do you decide whether to arrest someone or handle it another way?

    Why ask it

    Discretion sits at the centre of the job and most officers can describe how they use it. Listen for whether they mention a supervisor, the person's history, or whether an alternative existed at all.

  7. What does de-escalation look like when it works?

    Why ask it

    Asking what it looks like, rather than which techniques they use, produces a description: distance, time, tone of voice, and getting other people out of the way first.

  8. What kind of call do you least want to be sent to?

    Why ask it

    The answers are usually not the dangerous ones. Death notifications, disputes with children in the house, and mental health calls come up far more often than armed encounters.

  9. How do you decide who to believe when two people tell you opposite stories?

    Why ask it

    A daily problem with no clean solution. Whether they describe checking facts or reading people matters, because the two approaches fail in different ways.

  10. What do people get wrong about what you are allowed to do?

    Why ask it

    Answers usually involve traffic stops, searches, and what an officer can and cannot promise about charges. Useful to know regardless of your views on policing.

  11. How does your department decide where to send officers?

    Why ask it

    Deployment follows call volume, crime data, or political pressure depending on the place, and officers generally know which one drives it where they work.

  12. What happens after someone files a complaint about an officer?

    Why ask it

    Fair and specific. Ask about the process, the timeline, and what the officer being complained about is told, since those three differ a great deal between departments.

  13. What has body-worn video changed about the job?

    Why ask it

    Answers tend to be mixed rather than for or against, and the mixture is the interesting part: fewer disputed accounts, more caution, and hours spent reviewing footage.

  14. What do you do when someone starts recording you?

    Why ask it

    Common now, and the answer says a lot. Officers comfortable with it usually explain why, and an honest account of the discomfort is worth hearing too.

  15. What do you do with the calls that stay with you?

    Why ask it

    Ask about the mechanism rather than the emotion: peer support, a counsellor, a partner, a run after shift, or nothing at all. A shrug is also an answer.

  16. What has changed in your department in the last five years?

    Why ask it

    Staffing shortages, policy revisions and training changes have reached most departments recently, and officers describe them more concretely than any press release.

  17. How do you work with schools, clinics and social services?

    Why ask it

    Specific enough to avoid a general answer about partnership. The revealing follow-up is who they can actually reach at two in the morning.

  18. What part of the job would you change if it were up to you?

    Why ask it

    Invites a real answer without asking anyone to criticise their employer. Common ones involve shift patterns, court time, and being sent to calls that need somebody else entirely.

  19. What would you tell someone thinking about joining?

    Why ask it

    Officers rarely give an unqualified recommendation. The conditions they attach are the useful part, particularly anything about the effect on sleep and family life.

  20. What do you wish people asked you instead of what they usually ask?

    Why ask it

    A closer that hands them the floor. Answers often go towards the ordinary parts of the work that never make the news.

Talking with an officer on duty

Practical guidance for the conversation itself

Where the Conversation Is Happening

A Community Event Is Not a Ride-Along

At a fair or a career day an officer has a few minutes and an audience. On a ride-along you have hours and radio interruptions. Save the slower questions for the longer setting.

Expect the Radio to Win

Any conversation on duty can end mid-sentence. Ask the question that matters most first rather than building up to it.

Ask About Their Work, Not the Profession

One officer can describe their shift, their department and their own calls. They cannot answer for policing nationally, and asking them to turns the conversation into a defence.

If You Are Doing a Ride-Along

  • Ask before the shift what you are permitted to do and where you must stay. Rules differ by department and by officer.
  • Expect long stretches of nothing. That is the honest version of the job, and a good time for the slower questions.
  • Do not ask about an active call while it is running. Ask afterwards, on the drive to the next one.
  • Keep your phone down unless you have asked. Recording rules vary and assuming causes problems for them, not you.

Common Pitfalls

Making Them Answer for the News

Asking an officer to account for something that happened in another state produces a defensive answer and ends the useful part of the conversation. Ask about their department instead.

Asking for the Worst Thing They Have Seen

It is the most common question they get and the least fair. If they want to tell you, it will come up without being asked for.

Asking for a Favour

Questions about a ticket, a relative's case or a warrant put them in an awkward position and change the tone of everything after it.

Filling the Silences

Officers are trained to let a pause sit. If you talk into it, you lose the answer that was coming.

For Students and Career Days

  • Ask about the hiring process, the timeline, and what disqualifies applicants. Officers usually know this precisely.
  • Ask what the job does to sleep and to family life. Most will answer honestly if you ask plainly.
  • Ask which specialist units exist in their department and how people actually get into them.