20 Questions

Questions to Ask a Client When Designing a Logo

Strategic questions to gather essential information from clients for logo design projects, ensuring you understand their brand, vision, and requirements to create effective visual identity.

1

What is your company's mission and what values do you want to communicate?

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Why this works

Reveals the core purpose and values that should be reflected in the logo design, helping ensure the visual identity aligns with the company's fundamental beliefs.

2

Who is your target audience and what demographics are you trying to reach?

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Why this works

Shows the intended audience for the logo and helps you understand who will be seeing and interacting with the design, which affects style and approach choices.

3

What is your company's personality and how do you want to be perceived?

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Why this works

Reveals the brand personality and desired perception, helping you create a logo that accurately represents how the company wants to be seen by others.

4

Do you have any existing brand guidelines or visual elements we should consider?

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Why this works

Shows existing brand assets and helps you understand what visual elements, colors, or styles should be incorporated or avoided in the new logo design.

5

What are your competitors' logos like and how do you want to differentiate from them?

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Why this works

Reveals the competitive landscape and shows how the client wants to stand out from competitors, helping you create a unique and distinctive logo.

6

Where will this logo be used and what are the primary applications?

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Why this works

Shows the intended uses for the logo and helps you understand the technical requirements, such as size, format, and placement considerations.

7

What colors do you prefer and are there any colors you want to avoid?

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Why this works

Reveals color preferences and restrictions, helping you choose appropriate colors that align with the brand and avoid problematic color choices.

8

What style or aesthetic do you prefer - modern, classic, playful, professional, etc.?

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Why this works

Shows the client's aesthetic preferences and helps you understand the visual style they want to achieve with the logo design.

9

Do you have any specific symbols, icons, or imagery you want to include?

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Why this works

Reveals any specific visual elements the client wants incorporated and helps you understand what symbols or imagery are important to their brand.

10

What is your budget and timeline for this project?

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Why this works

Shows the project constraints and helps you understand what resources are available and when the logo needs to be completed.

11

Do you have any examples of logos you like or dislike?

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Why this works

Reveals the client's visual preferences and helps you understand what styles, approaches, or elements they find appealing or unappealing.

12

What is your company's history and what story do you want to tell?

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Why this works

Shows the company's background and helps you understand what narrative or story should be reflected in the logo design.

13

How do you want people to feel when they see your logo?

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Why this works

Reveals the emotional response the client wants to evoke and helps you create a logo that generates the desired feelings and associations.

14

What are your long-term goals for the company and how might the logo need to evolve?

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Why this works

Shows the company's future plans and helps you create a logo that can grow and adapt with the business over time.

15

Do you have any technical requirements or restrictions for the logo?

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Why this works

Reveals any technical constraints and helps you understand what formats, sizes, or technical specifications the logo must meet.

16

What is your approval process and who else will be involved in the decision?

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Why this works

Shows the decision-making process and helps you understand who else will be reviewing and approving the logo design.

17

Do you have any concerns or challenges with your current branding?

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Why this works

Reveals existing branding issues and helps you understand what problems the new logo should solve or what improvements it should make.

18

What is your approach to marketing and how will the logo fit into your overall strategy?

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Why this works

Shows the marketing context and helps you understand how the logo will be used in the broader marketing and branding strategy.

19

Do you have any specific cultural or regional considerations we should be aware of?

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Why this works

Reveals cultural sensitivities and helps you understand any regional, cultural, or demographic considerations that should influence the design.

20

What are your expectations for the final deliverables and what formats do you need?

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Why this works

Shows the expected outcomes and helps you understand what final files, formats, and deliverables the client needs for the completed logo.

Best Practices for Logo Design Client Interviews

Expert tips and techniques for getting the most out of these questions.

Best Practices

Listen Actively and Take Notes

Pay attention to what the client says and take detailed notes. This helps you capture all the important information and avoid missing key details.

Ask Follow-up Questions

Don't just ask the initial questions. Follow up with additional questions to clarify and expand on their answers for better understanding.

Show Examples and Visual References

Use visual examples to help clients communicate their preferences and ensure you understand what they're looking for in the design.

Question Sequences

The Brand and Identity Sequence

1
What is your company's mission and what values do you want to communicate?
2
Who is your target audience and what demographics are you trying to reach?
3
What is your company's personality and how do you want to be perceived?
4
What is your company's history and what story do you want to tell?

The Design and Style Sequence

1
What style or aesthetic do you prefer - modern, classic, playful, professional?
2
What colors do you prefer and are there any colors you want to avoid?
3
Do you have any examples of logos you like or dislike?
4
How do you want people to feel when they see your logo?

Common Pitfalls

Don't Make Assumptions

Avoid making assumptions about what the client wants. Ask questions to understand their specific needs and preferences.

Don't Skip the Technical Requirements

Don't overlook technical requirements like file formats, sizes, or usage restrictions. These can affect the design and final deliverables.

Don't Ignore the Competitive Landscape

Pay attention to competitor analysis. Understanding the competitive landscape helps create a logo that stands out and differentiates the brand.

Conversation Templates

The Brand and Identity Focus

1
Step 1: Start with: "What is your company's mission and what values do you want to communicate?"
2
Step 2: Follow with: "Who is your target audience and what demographics are you trying to reach?"
3
Step 3: Explore with: "What is your company's personality and how do you want to be perceived?"
4
Step 4: Conclude with: "What is your company's history and what story do you want to tell?"

The Design and Style Focus

1
Step 1: Begin with: "What style or aesthetic do you prefer - modern, classic, playful, professional?"
2
Step 2: Investigate with: "What colors do you prefer and are there any colors you want to avoid?"
3
Step 3: Explore with: "Do you have any examples of logos you like or dislike?"
4
Step 4: Clarify with: "How do you want people to feel when they see your logo?"

Further Reading

"The Complete Guide to Logo Design" by American Institute of Graphic Arts
"Logo Design Best Practices" by Society for Human Resource Management
"The Logo Design Handbook" by American Institute of Graphic Arts

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