20 Questions

Questions to Ask a Construction Company in an Interview

Evaluate construction companies effectively with these strategic questions that reveal their capabilities, processes, safety standards, and commitment to quality work.

1

How long have you been in business and what types of projects do you specialize in?

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Why this works

Establishes their experience and expertise, helping you understand whether they're a good fit for your specific project needs.

2

Are you licensed, bonded, and insured for this type of work?

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Why this works

Verifies their legal compliance and protects you from liability in case of accidents or issues during the project.

3

Can you provide references from recent similar projects?

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Why this works

Allows you to verify their track record and hear from past clients about their experience working with the company.

4

Who will be the project manager and who will be on site daily?

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Why this works

Clarifies your main point of contact and who will be responsible for day-to-day operations and quality control.

5

What is your estimated timeline for this project?

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Why this works

Sets clear expectations for project duration and helps you plan around the construction schedule.

6

How do you handle change orders and unexpected issues?

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Why this works

Reveals their flexibility and process for managing changes, which are common in construction projects.

7

What is your payment schedule and what forms of payment do you accept?

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Why this works

Clarifies financial expectations and helps you understand the cash flow requirements for the project.

8

Do you use subcontractors, and if so, how do you vet them?

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Why this works

Shows their quality control process and whether they maintain high standards across all aspects of the work.

9

What warranties or guarantees do you offer on your work?

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Why this works

Reveals their confidence in their work and provides protection for you after project completion.

10

How do you handle communication and updates throughout the project?

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Why this works

Sets expectations for staying informed and ensures you'll be kept in the loop about progress and issues.

11

What safety protocols do you follow on the job site?

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Why this works

Shows their commitment to worker and property safety, which is critical for any construction project.

12

How do you handle permitting and inspections?

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Why this works

Clarifies who is responsible for obtaining necessary permits and ensuring work meets code requirements.

13

What happens if the project goes over budget or past the deadline?

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Why this works

Reveals their accountability and how they handle challenges, showing whether they'll stand behind their estimates.

14

Can you provide a detailed written estimate and contract?

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Why this works

Ensures you have documentation of all agreed-upon terms and protects both parties from misunderstandings.

15

How do you handle cleanup and disposal during and after the project?

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Why this works

Clarifies expectations for site maintenance and whether cleanup is included in their bid.

16

What materials and brands do you typically use?

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Why this works

Reveals their quality standards and whether they use reputable materials that will last.

17

How many other projects will you be working on simultaneously?

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Why this works

Shows their availability and whether your project will receive adequate attention and resources.

18

What happens if I'm not satisfied with the work?

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Why this works

Reveals their dispute resolution process and commitment to customer satisfaction.

19

Do you have insurance for property damage during construction?

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Why this works

Ensures you're protected if something goes wrong during the project and your property is damaged.

20

What sets your company apart from other contractors?

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Why this works

Gives them a chance to highlight their unique value proposition and what makes them the best choice.

Best Practices for Construction Company Interviews

Expert tips and techniques for getting the most out of these questions.

Best Practices

Get Everything in Writing

Don't rely on verbal agreements. Make sure all terms, timelines, and costs are documented in a detailed contract.

Interview Multiple Companies

Get at least three bids and interview multiple contractors to compare pricing, approach, and professionalism.

Check References Thoroughly

Don't skip this step. Call past clients and if possible, visit completed projects to see the quality of work firsthand.

Question Sequences

The Verification and Credentials Sequence

1
How long have you been in business and what types of projects do you specialize in?
2
Are you licensed, bonded, and insured for this type of work?
3
Can you provide references from recent similar projects?

The Process and Management Sequence

1
Who will be the project manager and who will be on site daily?
2
What is your estimated timeline for this project?
3
How do you handle communication and updates throughout the project?

Common Pitfalls

Don't Choose Based on Price Alone

The lowest bid often means cut corners or hidden costs. Consider value, quality, and reputation alongside price.

Don't Skip the License and Insurance Verification

Always verify credentials independently. Don't just take their word for it - check with the licensing board.

Don't Pay Large Deposits Upfront

Be wary of contractors who demand large payments before starting work. A reasonable deposit is typically 10-20%.

Conversation Templates

The Comprehensive Due Diligence Approach

1
Step 1: Start with: "How long have you been in business and what types of projects do you specialize in?"
2
Step 2: Verify with: "Are you licensed, bonded, and insured for this type of work?"
3
Step 3: Validate with: "Can you provide references from recent similar projects?"
4
Step 4: Protect yourself with: "What warranties or guarantees do you offer on your work?"

The Project Management Focus

1
Step 1: Begin with: "Who will be the project manager and who will be on site daily?"
2
Step 2: Clarify with: "What is your estimated timeline for this project?"
3
Step 3: Prepare for: "How do you handle change orders and unexpected issues?"

Further Reading

"The Complete Guide to Contracting Your Home" by Kent Lester
"Hiring a Contractor" by Consumer Reports
"The Construction Project Management Success Guide" by Andreas Kuckartz

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