20 Questions

Questions to Ask a Correctional Officer

Insightful questions to ask correctional officers about their work in prisons and jails, challenges they face, and the reality of the criminal justice system.

1

What does a typical day look like for you?

Click to see why this works

Why this works

Provides concrete understanding of daily responsibilities, routines, and unexpected situations.

2

What made you decide to become a correctional officer?

Click to see why this works

Why this works

Reveals their motivation and whether it matches the reality of the job.

3

What's the most challenging part of your job?

Click to see why this works

Why this works

Uncovers the physical, emotional, and psychological difficulties of the role.

4

How do you maintain safety in a potentially dangerous environment?

Click to see why this works

Why this works

Shows the strategies and protocols used to prevent violence and maintain order.

5

What misconceptions do people have about correctional work?

Click to see why this works

Why this works

Clears up stereotypes and reveals the gap between public perception and reality.

6

How do you handle the stress and emotional toll of the job?

Click to see why this works

Why this works

Explores coping mechanisms and mental health challenges in high-stress corrections work.

7

What kind of training did you receive before starting?

Click to see why this works

Why this works

Clarifies the preparation required and whether it adequately prepares officers for the job.

8

Have you ever felt your life was in danger?

Click to see why this works

Why this works

Addresses the real risks and how officers respond to threatening situations.

9

How do you balance being firm with inmates while still treating them humanely?

Click to see why this works

Why this works

Explores the ethical and practical tension between security and respect.

10

What's the most rewarding part of your job?

Click to see why this works

Why this works

Highlights positive aspects and what keeps officers motivated despite challenges.

11

How has this job changed your perspective on the criminal justice system?

Click to see why this works

Why this works

Reveals insights gained from front-line experience with incarceration.

12

What do you wish the public understood about inmates?

Click to see why this works

Why this works

Humanizes incarcerated individuals and challenges stereotypes.

13

How do you deal with difficult or violent inmates?

Click to see why this works

Why this works

Shows conflict resolution strategies and de-escalation techniques.

14

What impact does this job have on your personal life?

Click to see why this works

Why this works

Explores work-life balance and how the job affects relationships and mental health.

15

Have you witnessed rehabilitation success stories?

Click to see why this works

Why this works

Offers hope and shows the potential for positive change within the system.

16

What reforms or changes would you like to see in the correctional system?

Click to see why this works

Why this works

Provides insider perspective on systemic problems and potential solutions.

17

How do you build rapport with inmates while maintaining authority?

Click to see why this works

Why this works

Reveals the interpersonal skills required to manage complex power dynamics.

18

What's something unexpected you learned about human nature in this job?

Click to see why this works

Why this works

Uncovers profound observations about people in extreme circumstances.

19

How do you separate your work identity from your personal identity?

Click to see why this works

Why this works

Explores psychological boundaries needed to protect mental health.

20

Would you recommend this career to others, and why or why not?

Click to see why this works

Why this works

Synthesizes their overall experience into career guidance for prospective officers.

Best Practices for Interviewing Correctional Officers

Expert tips and techniques for getting the most out of these questions.

Best Practices

Approach with Respect

Correctional officers do difficult, often underappreciated work. Show genuine respect for their service.

Ask About Both Challenges and Rewards

Balance difficult questions with opportunities to share positive experiences and meaning in their work.

Be Sensitive to Trauma

Officers witness violence and human suffering. Don't push if they're uncomfortable discussing certain topics.

Listen Without Judgment

You may hear perspectives that challenge your views. Stay curious and open rather than defensive.

Question Sequences

The Daily Reality Sequence

1
What does a typical day look like for you?
2
What's the most challenging part of your job?
3
How do you maintain safety in a potentially dangerous environment?

The Human Impact Sequence

1
How do you balance being firm with inmates while treating them humanely?
2
Have you witnessed rehabilitation success stories?
3
What do you wish the public understood about inmates?

The Personal Cost Sequence

1
How do you handle the stress and emotional toll of the job?
2
What impact does this job have on your personal life?
3
How do you separate your work identity from your personal identity?

Common Pitfalls

Don't Romanticize or Sensationalize

Avoid treating their work like entertainment. It's real people dealing with real dangers and trauma.

Don't Make Assumptions About Their Politics

Correctional officers have diverse views. Don't assume they're punitive or reform-minded without asking.

Don't Ask for Graphic Details

Respect boundaries around violent incidents or traumatic events. Let them share what they're comfortable with.

Don't Dismiss Their Concerns

If they describe systemic problems, take them seriously. They have front-line experience you don't.

Interview Templates

The Career Exploration Framework

1
Step 1: Start with: 'I'm interested in correctional work. Can you tell me what a typical day looks like?'
2
Step 2: Follow with: 'What kind of training did you receive?'
3
Step 3: Ask: 'What's the most challenging and most rewarding part of the job?'
4
Step 4: Close with: 'Would you recommend this career to others?'

The System Understanding Framework

1
Step 1: Start with: 'How has this job changed your perspective on the criminal justice system?'
2
Step 2: Follow with: 'What reforms would you like to see?'
3
Step 3: Ask: 'What do you wish the public understood better?'
4
Step 4: Close with: 'Thank you for sharing your insights and for the work you do'

Further Reading

"Newjack: Guarding Sing Sing" by Ted Conover
"The New Jim Crow" by Michelle Alexander
"Orange Is the New Black" by Piper Kerman
American Correctional Association resources

Find Your Perfect Questions

Search our collection of thoughtful questions for any conversation or situation