Questions to Ask a Dentist When Shadowing
Questions for a day observing a dentist, arranged so they can be asked between patients without interrupting care. They focus on the reasoning behind treatment decisions, how patients are talked to, and the parts of running a practice a student never sees.
20 questions, each with the reason to ask it · includes a conversation guide
The questions
Open any question to see why it works.
- 1
How is your day laid out, and what are you expecting to see?
A short opening question that gives you the shape of the day and tells you which appointments are worth watching closely. Dentists usually answer it while setting up, so it costs no clinical time.
- 2
What were you deciding while you were in there?
Ask immediately after an appointment, about that appointment. Dentists make several judgment calls a minute and forget them quickly, so the answer is much richer straight afterwards than at the end of the day.
- 3
How did you choose between restoring that tooth and leaving it under observation?
Borderline cases are where clinical philosophy shows. Listen for how they weigh the size of the lesion, the patient's history of decay, and how likely the patient is to come back, because the last factor is rarely mentioned in textbooks.
- 4
What made you decide that needed a crown rather than a filling?
The answer usually turns on how much sound tooth is left and where the forces fall. It is a good question for a student because the reasoning is visible on the radiograph you were just shown.
- 5
What in a radiograph makes you look twice?
You are asking what draws their eye before they have consciously interpreted it. Most dentists can name two or three specific patterns, and knowing them changes how you look at images from then on.
- 6
How do you explain a diagnosis to a patient who does not want to hear it?
Watch the wording they used earlier and ask about it. The useful details are small: naming the option of doing nothing, giving a cost before a recommendation, checking understanding rather than asking if there are questions.
- 7
What do you do when a patient is frightened before you have touched them?
Concrete techniques exist, such as explaining each step before it happens, agreeing a stop signal, or shortening the first visit deliberately. Ask what they do differently for a patient who has not been in for a decade.
- 8
How do you decide when to refer rather than treat?
Referral thresholds vary with training, equipment and how the local specialists work. A dentist who can state their own line clearly is telling you something about self-assessment that is worth copying.
- 9
What happens when a procedure runs long and the schedule backs up?
You will probably see this happen. Ask what gets sacrificed: the notes, the conversation at the end, lunch. The answer describes the real economics of the day better than any figure.
- 10
How do you and the assistant divide the work during that procedure?
Watch first, then ask. Efficient practices run on wordless coordination, and understanding who prepares what changes how you think about working with a team rather than alone.
- 11
How do you talk about anesthetic and pain with a patient?
Expectation-setting before an injection does more for a patient's experience than technique alone. Ask what they say when a patient reports pain during a procedure, since that is the harder moment.
- 12
What do you write in the notes, and why that much?
Charting is driven by continuity of care, insurance and the possibility of a complaint years later. Ask what they were taught to record and what they have added since, because the second list is the one experience produces.
- 13
How do you handle a patient who declines the treatment you recommended?
The answer shows where they place the line between informing and pressing. Ask what they document in that situation, which is the part new dentists most often get wrong.
- 14
What surprised you about the business side of this?
Expect insurance write-offs, overhead percentages, staffing, or the share of recommended treatment patients actually accept. None of this appears in dental school and all of it shapes the working day.
- 15
What do you track to know whether the practice is doing well?
Some dentists watch production and collections, others watch how many patients return for recall. What they choose to look at tells you what they believe good practice consists of.
- 16
Where do students usually slip up on infection control?
Asked this way, the answer is specific and practical rather than a recital of policy: gloves touching a keyboard, a pen carried between rooms, instruments moved in the wrong direction across a bench.
- 17
Which case from the past year taught you the most?
This invites a story with a real lesson attached, often about something that did not go to plan. It is also a generous question that most dentists enjoy, which makes it a good one late in the day.
- 18
How do you keep your skills current: courses, mentors, or study groups?
Continuing education is mandatory in hours but varies enormously in usefulness. Ask which specific course changed how they work, since that separates real learning from compliance.
- 19
What would you tell a pre-dental student to do this year?
Answers tend to be narrow and practical: get more observation hours in different settings, work on hand skills, take a business class. Narrow advice is the useful kind.
- 20
Is there anything I should watch for today that would help me learn faster?
Ask it early rather than at the end. It hands the dentist the chance to point you at something worth seeing, and it tends to change how much they explain for the rest of the day.
Shadowing without getting in the way
Practical guidance for the conversation itself.
How to behave in the room
How to behave in the room
Read the room before you speak
Save questions for turnover, lunch and the end of the day. Nothing costs you a return invitation faster than a question asked while the dentist is mid-procedure or a patient is anxious.
Ask why, not what
The name of an instrument you can look up afterwards. Why this material rather than that one, or why observation rather than treatment, is only available from the person who made the call.
Treat privacy as absolute
No names, no photographs, no notes that could identify a patient, nothing posted anywhere. Follow whatever the practice tells you, and step out without asking why if you are asked to.
When to ask what
When to ask what
Between patients
- 1What were you deciding in there?
- 2Why this treatment rather than the alternative?
- 3What in the radiograph pointed you that way?
At the end of the day
- 1Which case taught you the most this year?
- 2What surprised you about the business side?
- 3What should I do this year if I want to do this?
Common mistakes
Common mistakes
Interrupting care
Write the question down and wait. A dentist who has to break concentration to answer you will remember the day for the wrong reason, and the patient will notice.
Asking questions that check your own guess
Suggesting the answer inside the question gets you agreement rather than reasoning. Ask open questions if you want to learn how they actually think.
Leaving with no record
Write up what you saw the same evening while the sequence is still clear, keeping out anything identifying. Applications later will ask what you observed and what you took from it.
