Questions to Ask a General Manager
Strategic questions to ask general managers during interviews or informational meetings to understand their leadership approach, assess opportunities, and learn from their experience.
1What is your leadership philosophy, and how do you approach managing teams?
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What is your leadership philosophy, and how do you approach managing teams?
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Why this works
Understanding their leadership style helps you assess if you'd work well with them and learn from their management approach.
2What are the biggest challenges facing the organization right now, and how are you addressing them?
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What are the biggest challenges facing the organization right now, and how are you addressing them?
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Why this works
Learning about challenges helps you understand what you'd be walking into and how leadership approaches problem-solving.
3How do you measure success for yourself and your team, and what are the key performance indicators?
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How do you measure success for yourself and your team, and what are the key performance indicators?
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Why this works
Understanding success metrics helps you know what's expected and how performance is evaluated.
4What is your approach to professional development and employee growth?
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What is your approach to professional development and employee growth?
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Why this works
Learning about their development philosophy helps you assess if they invest in employee advancement and learning.
5How do you balance short-term operational demands with long-term strategic planning?
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How do you balance short-term operational demands with long-term strategic planning?
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Why this works
Understanding their balance approach helps you learn about strategic thinking and how they manage competing priorities.
6What is your decision-making process, and how do you involve team members?
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What is your decision-making process, and how do you involve team members?
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Why this works
Learning about their decision-making helps you understand if employees have input and how leadership operates.
7How do you foster company culture and maintain team morale?
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How do you foster company culture and maintain team morale?
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Why this works
Understanding their culture-building approach helps you assess what the work environment would be like.
8What has been your biggest success as a general manager, and what made it possible?
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What has been your biggest success as a general manager, and what made it possible?
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Why this works
Learning about their achievements provides insights into their capabilities and what they value most.
9How do you handle conflicts and difficult situations within the organization?
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How do you handle conflicts and difficult situations within the organization?
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Why this works
Understanding their conflict resolution approach helps you assess how they manage challenges and support employees.
10What are your expectations for someone in this role, and what would success look like?
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What are your expectations for someone in this role, and what would success look like?
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Why this works
Learning about expectations helps you understand what you need to do to excel and meet their standards.
11How do you approach change management and organizational transformation?
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How do you approach change management and organizational transformation?
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Why this works
Understanding their change approach helps you learn how they navigate transitions and support teams through change.
12What role does innovation play in your strategy, and how do you encourage new ideas?
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What role does innovation play in your strategy, and how do you encourage new ideas?
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Why this works
Learning about their innovation approach helps you assess if they value creativity and employee contributions.
13How do you communicate with your team, and what channels do you prefer?
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How do you communicate with your team, and what channels do you prefer?
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Why this works
Understanding communication styles helps you know how accessible they are and what to expect for updates.
14What advice would you give to someone aspiring to become a general manager?
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What advice would you give to someone aspiring to become a general manager?
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Why this works
Their guidance can provide valuable insights into career development and what it takes to succeed in leadership.
15What do you enjoy most about being a general manager, and what keeps you motivated?
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What do you enjoy most about being a general manager, and what keeps you motivated?
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Why this works
Understanding their motivation helps you learn what makes leadership rewarding and what drives successful managers.
Learning from General Managers
Expert tips and techniques for getting the most out of these questions.
Effective GM Conversations
Be Professional and Prepared
Come to meetings with research done and thoughtful questions that demonstrate your interest and seriousness.
Listen Actively
Pay attention to their responses and ask follow-up questions to deepen your understanding of their approach.
Take Notes
Document important insights and information to help you remember details and apply learnings later.