20 Questions

Questions to Ask a Small Business Owner in an Interview

Strategic questions to ask small business owners during interviews that demonstrate your interest, understanding, and value as a potential employee.

1

What inspired you to start this business, and what's your vision for its future?

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Why this works

Shows genuine interest in the company's story and helps you understand the owner's passion and long-term goals, which can help you align your own career aspirations.

2

What are the biggest challenges you're facing as a small business owner right now?

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Why this works

Demonstrates your understanding of small business realities and shows you're thinking about how you can help solve their problems.

3

How has the business evolved since you started, and what changes are you planning?

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Why this works

Shows interest in the company's growth trajectory and helps you understand the dynamic nature of the business and potential opportunities for your role.

4

What does success look like for this business, and how do you measure it?

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Why this works

Helps you understand their priorities and metrics, which can guide how you approach your work and measure your own success in the role.

5

How do you typically make decisions in the business, and what role would I play in that process?

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Why this works

Gives you insight into the decision-making culture and helps you understand how much autonomy and input you might have in your role.

6

What's the company culture like, and how do you maintain it as the business grows?

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Why this works

Helps you assess if the culture aligns with your values and working style, and shows you're thinking about long-term fit.

7

What opportunities are there for professional development and growth within the company?

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Why this works

Demonstrates your ambition and interest in growing with the company, while helping you understand potential career paths.

8

How do you handle work-life balance, and what expectations do you have for employees?

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Why this works

Helps you understand the work environment and expectations, ensuring the role aligns with your lifestyle and values.

9

What's the most rewarding part of running this business for you?

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Why this works

Shows interest in their personal motivation and can help you understand what drives the business and its values.

10

How do you stay competitive in your industry, and what role does innovation play?

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Why this works

Demonstrates your understanding of business strategy and shows you're thinking about how you can contribute to the company's competitive advantage.

11

What's your approach to customer relationships, and how important is customer satisfaction?

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Why this works

Helps you understand the company's customer focus and can guide how you approach your work and interactions with clients.

12

How do you handle setbacks or difficult periods in the business?

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Why this works

Shows you're thinking about the realities of small business ownership and demonstrates your interest in understanding their resilience and problem-solving approach.

13

What technology or tools do you use to run the business, and are there areas where you'd like to improve?

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Why this works

Helps you understand the current systems and potential opportunities to contribute your skills or suggest improvements.

14

How do you approach hiring and building your team?

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Why this works

Gives you insight into their management style and helps you understand how they value and develop their employees.

15

What's your biggest concern about the business right now, and how can I help address it?

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Why this works

Demonstrates your problem-solving mindset and shows you're already thinking about how you can add value to the company.

16

How do you handle the financial aspects of the business, and what's your approach to budgeting?

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Why this works

Shows you understand the importance of financial management in small businesses and helps you understand the company's financial priorities.

17

What's your relationship with the local community, and how important is community involvement?

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Why this works

Helps you understand the company's values and community engagement, which can be important for your own involvement and satisfaction.

18

How do you stay updated on industry trends and changes?

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Why this works

Demonstrates your interest in continuous learning and shows you're thinking about how the company stays current and competitive.

19

What's the most important quality you look for in employees?

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Why this works

Helps you understand their priorities and values, and can guide how you present yourself and approach your work.

20

How do you see this role evolving over the next few years?

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Why this works

Shows you're thinking about long-term growth and helps you understand the potential trajectory of your role and responsibilities.

Interviewing with Small Business Owners

Expert tips and techniques for getting the most out of these questions.

Best Practices

Research the Business Thoroughly

Learn about their industry, competitors, and recent news. Small business owners appreciate candidates who show genuine interest in their specific business.

Show Understanding of Small Business Challenges

Demonstrate that you understand the unique challenges of small businesses, such as limited resources, wearing multiple hats, and the importance of every team member.

Ask About Growth and Development

Small business owners often value employees who want to grow with the company. Show interest in long-term opportunities and professional development.

Question Sequences

The Business Understanding Sequence

1
What inspired you to start this business?
2
What are your biggest challenges right now?
3
How has the business evolved since you started?
4
What's your vision for the future?

The Role and Growth Sequence

1
What opportunities are there for professional development?
2
How do you see this role evolving?
3
What's your approach to building the team?
4
What's the most important quality you look for in employees?

Common Pitfalls

Don't Ask About Benefits Too Early

Focus on the role and company first. Benefits discussions should come after you've established mutual interest.

Avoid Generic Questions

Tailor your questions to their specific business and industry. Generic questions show lack of preparation and interest.

Don't Underestimate the Role

Small business roles often require flexibility and multiple responsibilities. Show enthusiasm for wearing multiple hats.

Interview Preparation

The Comprehensive Interview Framework

1
Step 1: Research the business and industry thoroughly
2
Step 2: Prepare questions about their challenges and goals
3
Step 3: Ask about the role and growth opportunities
4
Step 4: Discuss how you can add value to their business
5
Step 5: End with questions about next steps and timeline

Further Reading

"The Lean Startup" by Eric Ries
"Small Business For Dummies" by Eric Tyson
Small Business Administration (SBA) resources

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