20 Questions

Questions to Ask an HR Manager

Essential questions to ask an HR manager about policies, benefits, workplace culture, and career development to understand your rights and opportunities.

1

What are the company's core values and how are they reflected in daily operations?

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Why this works

Understanding company values helps you align your behavior with organizational culture and know what's expected of you.

2

What is the performance review process and how often does it occur?

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Why this works

Learning about performance reviews helps you understand how your work is evaluated and what opportunities exist for feedback and growth.

3

What benefits are available and how do I enroll in them?

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Why this works

Understanding available benefits helps you make informed decisions about your compensation package and take advantage of what's offered.

4

What is the company's approach to professional development and training?

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Why this works

Learning about development opportunities helps you understand how the company supports your career growth and skill development.

5

What are the policies regarding time off, sick leave, and vacation?

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Why this works

Understanding time-off policies helps you plan your personal time and know what's available when you need it.

6

How does the company handle workplace conflicts and disputes?

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Why this works

Learning about conflict resolution helps you understand how problems are addressed and what support is available if issues arise.

7

What is the company's diversity and inclusion strategy?

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Why this works

Understanding the company's approach to diversity helps you know how they value different perspectives and create inclusive environments.

8

What are the expectations for remote work or flexible scheduling?

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Why this works

Learning about remote work policies helps you understand your options for work-life balance and flexibility.

9

How does the company support employee wellness and mental health?

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Why this works

Understanding wellness support helps you know what resources are available for your physical and mental health.

10

What are the opportunities for internal mobility and career advancement?

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Why this works

Learning about advancement opportunities helps you understand potential career paths and how to grow within the organization.

11

What is the company's approach to compensation and salary reviews?

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Why this works

Understanding compensation practices helps you know how salaries are determined and when you might expect increases.

12

How does the company handle employee recognition and rewards?

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Why this works

Learning about recognition programs helps you understand how good performance is acknowledged and rewarded.

13

What are the policies regarding workplace safety and security?

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Why this works

Understanding safety policies helps you know what protections are in place and how to report concerns.

14

How does the company handle employee feedback and suggestions?

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Why this works

Learning about feedback processes helps you understand how to share ideas and concerns with management.

15

What are the expectations for professional conduct and ethics?

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Why this works

Understanding conduct expectations helps you know what behaviors are expected and what might be considered inappropriate.

16

How does the company handle employee onboarding and orientation?

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Why this works

Learning about onboarding helps you understand what support you'll receive as a new employee and how to prepare for success.

17

What are the policies regarding social media and personal technology use?

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Why this works

Understanding technology policies helps you know what's acceptable regarding personal device use and social media activity.

18

How does the company handle employee exits and transitions?

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Why this works

Learning about exit processes helps you understand what to expect if you leave the company and how to maintain professional relationships.

19

What are the opportunities for employee engagement and community involvement?

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Why this works

Understanding engagement opportunities helps you know how to get involved in company activities and build relationships with colleagues.

20

What advice do you have for new employees to succeed in this organization?

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Why this works

Learning their advice helps you understand what they value and how to be successful in your role and the company culture.

Best Practices for Working with HR

Expert tips and techniques for getting the most out of these questions.

Best Practices

Be Proactive About Questions

Don't wait for problems to arise. Ask questions early to understand policies and procedures before you need them.

Document Important Information

Keep records of policies, benefits, and procedures so you can reference them when needed.

Build a Good Relationship

Develop a positive relationship with HR staff. They can be valuable allies in your career development.

Stay Informed About Changes

Keep up with policy changes and updates. HR policies can change, so stay informed about what's current.

Question Sequences

The Company Culture Sequence

1
What are the company's core values and how are they reflected in daily operations?
2
What is the company's approach to professional development and training?
3
What are the opportunities for internal mobility and career advancement?
4
What advice do you have for new employees to succeed in this organization?

The Benefits and Policies Sequence

1
What benefits are available and how do I enroll in them?
2
What are the policies regarding time off, sick leave, and vacation?
3
What are the expectations for remote work or flexible scheduling?
4
How does the company support employee wellness and mental health?

The Workplace Environment Sequence

1
How does the company handle workplace conflicts and disputes?
2
What is the company's diversity and inclusion strategy?
3
What are the policies regarding workplace safety and security?
4
What are the expectations for professional conduct and ethics?

Common Pitfalls

Don't Assume Everything is Standard

HR policies vary by company. Don't assume that policies at your previous job apply to your current one.

Don't Ignore Policy Changes

HR policies can change. Don't ignore updates or assume that old policies still apply.

Don't Wait for Problems to Ask Questions

Ask questions proactively. Don't wait until you have a problem to understand policies and procedures.

Don't Ignore Documentation

Keep copies of important documents and policies. Don't rely on memory for important information.

Conversation Templates

The Initial Meeting Framework

1
Step 1: Start with: 'What are the company's core values and how are they reflected in daily operations?'
2
Step 2: Follow with: 'What benefits are available and how do I enroll in them?'
3
Step 3: Ask: 'What is the company's approach to professional development and training?'
4
Step 4: Close with: 'What advice do you have for new employees to succeed in this organization?'

The Follow-up Framework

1
Step 1: Start with: 'What are the policies regarding time off, sick leave, and vacation?'
2
Step 2: Follow with: 'How does the company handle workplace conflicts and disputes?'
3
Step 3: Ask: 'What are the opportunities for internal mobility and career advancement?'
4
Step 4: Close with: 'How does the company support employee wellness and mental health?'

Further Reading

"The HR Answer Book" by Shawn Smith and Rebecca Mazin
"HR on Purpose" by Steve Browne
Society for Human Resource Management (SHRM)
Your company's employee handbook and policies

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