20 Questions

Questions to Ask Apartment Complex

Essential questions to ask when touring or applying for apartments, helping you make an informed decision and avoid costly surprises.

1

What utilities are included in the rent?

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Why this works

Clarifies your total monthly costs and helps you budget accurately by understanding what's covered versus what you'll pay separately.

2

What is the pet policy and are there any breed restrictions?

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Why this works

Essential if you have pets or plan to get one, as pet policies vary widely and can significantly impact your living situation.

3

What is the parking situation and is there an additional cost?

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Why this works

Reveals parking availability, costs, and whether you'll need to budget for parking fees or deal with street parking challenges.

4

What is the lease term and what are the penalties for breaking it early?

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Why this works

Helps you understand your commitment and potential costs if your situation changes before the lease ends.

5

What amenities are available and are there any additional fees?

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Why this works

Clarifies what facilities you can use and whether there are hidden costs for amenities like gym, pool, or common areas.

6

What is the security deposit amount and what conditions affect its return?

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Why this works

Helps you budget for move-in costs and understand what you need to do to get your full deposit back.

7

How are maintenance requests handled and what is the typical response time?

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Why this works

Reveals the quality of property management and how quickly issues will be resolved when they arise.

8

What is the policy on guests and overnight visitors?

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Why this works

Important for understanding restrictions on having friends or family stay with you and potential penalties for violations.

9

Are there any restrictions on decorating or making changes to the unit?

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Why this works

Helps you understand what modifications you can make and whether you'll need to restore the unit to original condition.

10

What is the noise policy and how are noise complaints handled?

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Why this works

Reveals the building's approach to noise management and what to expect regarding quiet hours and complaint procedures.

11

What is the policy on subletting or having roommates?

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Why this works

Important if you might need to sublet or add roommates, as policies vary and violations can result in lease termination.

12

What is the building's policy on package delivery and mail?

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Why this works

Reveals how packages are handled, whether there's a secure area, and what happens if you're not home for delivery.

13

What is the policy on rent increases and how much notice is given?

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Why this works

Helps you understand potential rent changes and how much advance notice you'll receive before increases.

14

What is the building's policy on smoking and vaping?

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Why this works

Important for understanding smoking restrictions, which can affect your comfort and health, especially in non-smoking buildings.

15

What is the policy on having a home business or working from home?

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Why this works

Reveals any restrictions on running a business from your apartment, which is important for remote workers or entrepreneurs.

16

What is the building's policy on bicycle storage?

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Why this works

Important for cyclists to understand where they can store bikes and whether there are any restrictions or fees.

17

What is the policy on having a grill or outdoor cooking equipment?

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Why this works

Reveals restrictions on outdoor cooking, which can affect your lifestyle and entertainment options.

18

What is the building's policy on holiday decorations?

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Why this works

Helps you understand what decorations are allowed and any restrictions on seasonal displays.

19

What is the policy on having a washer and dryer in the unit?

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Why this works

Reveals whether you can install your own laundry equipment or if you must use shared facilities.

20

What is the building's policy on having a security system or cameras?

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Why this works

Important for understanding what security measures you can implement and any restrictions on surveillance equipment.

Best Practices for Apartment Hunting

Expert tips and techniques for getting the most out of these questions.

Best Practices

Document Everything in Writing

Get all policies, promises, and agreements in writing. Verbal agreements are not legally binding and can lead to disputes.

Read the Lease Carefully

Review every clause in the lease agreement. Don't sign anything you don't understand, and ask for clarification on unclear terms.

Take Photos During Move-In

Document the condition of the apartment with photos and written notes to protect your security deposit and avoid disputes.

Question Sequences

The Cost Assessment

1
What utilities are included in the rent?
2
What is the security deposit amount?
3
What is the parking situation and cost?
4
Are there any additional fees for amenities?

The Policy Review

1
What is the pet policy and breed restrictions?
2
What is the policy on guests and visitors?
3
What is the noise policy and complaint process?
4
What is the policy on decorating and changes?

Common Pitfalls

Don't Skip the Fine Print

Read all lease documents carefully. Hidden fees, restrictions, and penalties are often buried in the fine print.

Avoid Verbal Agreements

Never rely on verbal promises. If it's not in writing, it doesn't exist and won't be enforceable.

Don't Ignore Red Flags

If management is evasive about policies or seems unprofessional, consider it a warning sign about future service quality.

Interview Templates

The Comprehensive Tour

1
Step 1: Start with: "What utilities are included in the rent?"
2
Step 2: Explore: "What is the pet policy and restrictions?"
3
Step 3: Assess: "How are maintenance requests handled?"
4
Step 4: Verify: "What is the lease term and early termination policy?"

The Policy Deep-Dive

1
Step 1: Begin with: "What is the policy on guests and visitors?"
2
Step 2: Probe with: "What restrictions exist on decorating or changes?"
3
Step 3: Clarify with: "What is the noise policy and complaint process?"

Further Reading

"The Complete Guide to Renting" by Janet Portman
"Renter's Rights" by Nolo Press
"Apartment Living for Dummies" by Lesley Alderman

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