20 Questions

Questions to Ask at a CNA Interview

Essential questions that help you evaluate the facility, understand expectations, and determine if this CNA position is the right fit for your career goals.

1

What does a typical day look like for a CNA at this facility?

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Why this works

Gives you a realistic picture of daily responsibilities and helps you prepare for the role.

2

What is the patient-to-CNA ratio on each shift?

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Why this works

Critical for understanding workload and ensuring you can provide quality care to all patients.

3

What training and orientation process do you provide for new CNAs?

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Why this works

Shows the facility's commitment to proper training and your professional development.

4

What opportunities are available for career advancement or continuing education?

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Why this works

Demonstrates your long-term commitment and interest in professional growth.

5

How do you handle scheduling and shift changes?

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Why this works

Important for work-life balance and understanding the facility's flexibility policies.

6

What support systems are in place for CNAs when dealing with difficult situations?

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Why this works

Shows the facility values employee well-being and provides necessary support.

7

What is the turnover rate for CNAs at this facility?

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Why this works

Indicates job satisfaction and workplace culture quality.

8

How do you ensure patient safety and quality of care standards?

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Why this works

Reveals the facility's commitment to patient care and safety protocols.

9

What technology or equipment will I be working with?

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Why this works

Helps you understand the tools you'll use and any additional training needed.

10

How do you handle conflicts between staff members?

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Why this works

Shows the facility's approach to maintaining a positive work environment.

11

What are the biggest challenges CNAs face at this facility?

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Why this works

Gives you honest insight into potential difficulties and how they're addressed.

12

How do you recognize and reward good performance?

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Why this works

Shows the facility values and appreciates hard work and dedication.

13

What is the facility's approach to infection control and safety protocols?

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Why this works

Critical for understanding safety standards and your protection on the job.

14

How do you handle emergency situations or code situations?

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Why this works

Important for understanding emergency protocols and your role in crisis situations.

15

What is the communication structure between CNAs, nurses, and other staff?

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Why this works

Helps you understand teamwork dynamics and reporting relationships.

16

How do you support CNAs in maintaining their certification and continuing education?

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Why this works

Shows the facility's investment in your professional development and compliance.

17

What is the facility's policy on overtime and call-ins?

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Why this works

Important for understanding work expectations and compensation policies.

18

How do you handle patient family interactions and difficult family members?

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Why this works

Shows the facility's approach to managing challenging interpersonal situations.

19

What is the facility's approach to diversity and inclusion?

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Why this works

Important for understanding the workplace culture and values.

20

What do you enjoy most about working at this facility?

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Why this works

Gives you insight into the positive aspects of working there from someone who knows.

How to Use These Questions

Expert tips and techniques for getting the most out of these questions.

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