20 Questions

Questions to Ask at a Dental Office Interview

Strategic questions that help you understand dental practice operations, patient care approaches, and career opportunities while demonstrating your interest in the dental field and the specific practice.

1

What's the practice philosophy and how do you approach patient care and treatment?

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Why this works

Reveals the practice's values and approach to patient care while showing you understand the importance of patient-centered care in dental practice.

2

What types of procedures and treatments does the practice focus on most?

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Why this works

Shows the practice's specialties and helps you understand the scope of work and what procedures you'll be involved in.

3

What's the patient demographic and how do you approach different types of patients?

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Why this works

Reveals the practice's patient base and often leads to discussions about patient diversity, communication styles, and cultural sensitivity.

4

What's the practice's approach to different types of dental technology and equipment?

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Why this works

Shows the practice's investment in technology and often leads to discussions about modern dental tools, digital dentistry, and equipment training.

5

What's the practice's approach to different types of continuing education and professional development?

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Why this works

Reveals the practice's commitment to learning and often leads to discussions about training opportunities, conferences, and skill development.

6

What's the practice's approach to different types of patient communication and education?

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Why this works

Shows the practice's patient education philosophy and often leads to discussions about patient communication, treatment planning, and informed consent.

7

What's the practice's approach to different types of emergency care and after-hours services?

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Why this works

Reveals the practice's emergency protocols and often leads to discussions about patient care continuity and emergency response procedures.

8

What's the practice's approach to different types of insurance and payment options?

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Why this works

Shows the practice's business model and often leads to discussions about patient financial options, insurance processing, and payment plans.

9

What's the practice's approach to different types of infection control and safety protocols?

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Why this works

Reveals the practice's safety standards and often leads to discussions about infection control, sterilization procedures, and workplace safety.

10

What's the practice's approach to different types of team collaboration and communication?

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Why this works

Shows the practice's team dynamics and often leads to discussions about interprofessional collaboration, communication systems, and team meetings.

11

What's the practice's approach to different types of quality assurance and patient satisfaction?

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Why this works

Reveals the practice's quality standards and often leads to discussions about patient feedback, quality improvement, and satisfaction measures.

12

What's the practice's approach to different types of scheduling and appointment management?

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Why this works

Shows the practice's operational approach and often leads to discussions about appointment systems, patient flow, and scheduling efficiency.

13

What's the practice's approach to different types of marketing and patient acquisition?

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Why this works

Reveals the practice's growth strategy and often leads to discussions about patient referrals, community outreach, and practice development.

14

What's the practice's approach to different types of regulatory compliance and documentation?

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Why this works

Shows the practice's compliance standards and often leads to discussions about record keeping, regulatory requirements, and documentation systems.

15

What's the practice's approach to different types of staff development and training?

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Why this works

Reveals the practice's staff investment and often leads to discussions about training programs, skill development, and career advancement opportunities.

16

What's the practice's approach to different types of patient retention and follow-up care?

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Why this works

Shows the practice's patient relationship approach and often leads to discussions about recall systems, preventive care, and long-term patient relationships.

17

What's the practice's approach to different types of community involvement and outreach?

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Why this works

Reveals the practice's community engagement and often leads to discussions about community service, health education, and public health initiatives.

18

What's the practice's approach to different types of practice management and administration?

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Why this works

Shows the practice's management approach and often leads to discussions about practice operations, administrative systems, and business management.

19

What's the practice's approach to different types of research and evidence-based practice?

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Why this works

Reveals the practice's commitment to evidence-based care and often leads to discussions about research participation, clinical trials, and evidence-based treatment protocols.

20

What's the practice's approach to different types of career development and advancement opportunities?

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Why this works

Shows the practice's commitment to staff development and often leads to discussions about career paths, advancement opportunities, and professional growth.

Best Practices for Dental Office Interview Conversations

Expert tips and techniques for getting the most out of these questions.

Best Practices

Show Understanding of Dental Practice Operations

Dental practices appreciate when you demonstrate understanding of practice operations and show interest in their approach to patient care and practice management.

Focus on Both Clinical and Business Aspects

Balance questions about clinical care with questions about practice operations. This shows you understand that dental practice involves both patient care and business management.

Ask About Patient Care and Safety

Show interest in their approach to patient care, safety protocols, and quality standards. This demonstrates your commitment to patient safety and care quality.

Question Sequences

The Practice Philosophy and Care Sequence

1
What's the practice philosophy and how do you approach patient care and treatment?
2
What types of procedures and treatments does the practice focus on most?
3
What's the practice's approach to different types of patient communication and education?

The Operations and Management Flow

1
What's the practice's approach to different types of scheduling and appointment management?
2
What's the practice's approach to different types of quality assurance and patient satisfaction?
3
What's the practice's approach to different types of practice management and administration?

Common Pitfalls

Don't Focus Only on Clinical Aspects

While clinical care is important, don't ignore the business and operational aspects of dental practice. Show interest in practice management and operations.

Avoid Overly Technical Questions

While dental knowledge is important, don't overwhelm with overly technical questions unless they show interest in diving deep into specific dental procedures.

Don't Ignore the Business Aspects

Dental practices are businesses that need to be profitable. Show interest in how the practice manages its business operations and financial health.

Conversation Templates

The Practice Philosophy and Care Flow

1
Step 1: Start with: "What's the practice philosophy and how do you approach patient care and treatment?"
2
Step 2: Continue with: "What types of procedures and treatments does the practice focus on most?"
3
Step 3: Finish with: "What's the practice's approach to different types of patient communication and education?"

The Operations and Management Sequence

1
Step 1: Begin with: "What's the practice's approach to different types of scheduling and appointment management?"
2
Step 2: Follow with: "What's the practice's approach to different types of quality assurance and patient satisfaction?"
3
Step 3: End with: "What's the practice's approach to different types of practice management and administration?"

Further Reading

"Dental Practice Management" by American Dental Association
"The Business of Dentistry" by James Harrison
"Dental Practice Success" by Mark Hyman

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