20 Questions

Questions to Ask Board Members About Engagement

Strategic questions that help you understand board member engagement levels, identify improvement opportunities, and strengthen governance effectiveness.

1

What aspects of our board meetings do you find most valuable, and what would make them even more effective?

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Why this works

Reveals their perception of meeting value and identifies specific areas for improvement in board processes.

2

How well do you feel you understand our organization's current challenges and strategic priorities?

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Why this works

Tests their level of engagement with organizational issues and reveals potential knowledge gaps.

3

What additional information or resources would help you be more effective in your board role?

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Why this works

Identifies specific support needs and reveals what would enhance their contribution to governance.

4

How would you rate the quality of communication between board members and management, and what could improve it?

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Why this works

Assesses communication effectiveness and reveals specific barriers to effective governance dialogue.

5

What topics or areas would you like to spend more time discussing in board meetings?

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Why this works

Reveals their interests and priorities while identifying potential gaps in board agenda coverage.

6

How comfortable do you feel asking challenging questions or expressing dissenting views during board discussions?

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Why this works

Tests psychological safety and reveals whether the board culture encourages open dialogue and critical thinking.

7

What would make you more excited to attend and participate in board meetings?

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Why this works

Identifies motivational factors and reveals what would increase their engagement and enthusiasm.

8

How well do you feel the board is leveraging your specific expertise and background?

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Why this works

Tests whether the organization is effectively utilizing their skills and reveals potential underutilized resources.

9

What would help you feel more connected to the organization's mission and impact?

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Why this works

Reveals their emotional connection to the work and identifies ways to strengthen their commitment.

10

How satisfied are you with the board's decision-making process, and what would make it more effective?

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Why this works

Assesses governance quality and reveals specific improvements needed in board processes.

11

What additional training or development opportunities would be valuable for board members?

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Why this works

Identifies learning needs and reveals their commitment to continuous improvement in governance skills.

12

How well do you feel the board is addressing the organization's most critical risks and opportunities?

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Why this works

Tests their strategic awareness and reveals whether the board is focused on the right priorities.

13

What would make you more likely to recommend this board position to other qualified candidates?

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Why this works

Reveals their overall satisfaction and identifies what would make the board experience more attractive.

14

How effectively do you feel the board is holding management accountable for performance and results?

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Why this works

Tests governance oversight effectiveness and reveals whether accountability mechanisms are working.

15

What additional time or commitment would you be willing to make if it would significantly improve board effectiveness?

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Why this works

Reveals their commitment level and identifies what additional engagement they're willing to provide.

16

How well do you feel the board is preparing for future challenges and opportunities?

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Why this works

Tests their strategic thinking and reveals whether the board is focused on long-term organizational health.

17

What would help you feel more confident in your ability to contribute meaningfully to board discussions?

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Why this works

Identifies confidence barriers and reveals what support would enhance their participation quality.

18

How satisfied are you with the board's composition and diversity of perspectives?

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Why this works

Reveals their view on board makeup and identifies potential gaps in representation or expertise.

19

What would make you feel more valued and appreciated as a board member?

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Why this works

Tests recognition needs and reveals what would increase their sense of contribution and belonging.

20

How would you like to see the board evolve over the next two years to better serve the organization?

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Why this works

Reveals their vision for board development and identifies their priorities for governance improvement.

Mastering Board Engagement Conversations

Expert tips and techniques for getting the most out of these questions.

Best Practices

Create Safe Space for Honest Feedback

Ensure board members feel comfortable sharing candid feedback without fear of repercussions or judgment.

Focus on Specific Improvements

Ask for concrete suggestions rather than general feedback to get actionable insights for board enhancement.

Follow Up on Feedback

Demonstrate that their input matters by implementing changes and reporting back on progress.

Question Sequences

The Engagement Assessment

1
What aspects of board meetings do you find most valuable?
2
What would make them more effective?
3
What additional information would help you?
4
How comfortable do you feel asking challenging questions?

The Development Focus

1
How well is the board leveraging your expertise?
2
What training would be valuable?
3
What would make you more confident?
4
How would you like to see the board evolve?

Common Pitfalls

Don't Defend Current Practices

Avoid justifying existing processes when receiving feedback. Listen openly and focus on understanding their perspective.

Don't Ignore Negative Feedback

Address concerns directly rather than dismissing them. Negative feedback often contains the most valuable insights.

Don't Ask Leading Questions

Avoid questions that suggest the answer you want. Ask open-ended questions that reveal their true thoughts.

Conversation Templates

The Value Assessment

1
Step 1: Start with: "I'd like to understand your experience..."
2
Step 2: Follow with: "What aspects of board meetings do you find most valuable?"
3
Step 3: Deepen with: "What would make them more effective?"
4
Step 4: Connect with: "What additional support would help you?"

The Future Vision

1
Step 1: Start with: "I'm interested in your perspective on our direction..."
2
Step 2: Follow with: "How well do you feel we're addressing critical challenges?"
3
Step 3: Deepen with: "What would make you more excited about board work?"
4
Step 4: Connect with: "How would you like to see us evolve?"

Further Reading

"Governance as Leadership" by Richard Chait
"The Nonprofit Board Answer Book" by Robert Andringa
"Boards That Make a Difference" by John Carver

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