20 Questions

Questions to Ask a Brand Strategist

Strategic questions that help you understand brand strategy, positioning, and how to build a strong, memorable brand that resonates with your target audience.

1

What is brand strategy and how does it differ from marketing?

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Why this works

Helps you understand the fundamental concepts of brand strategy and how it relates to other business functions, providing a foundation for deeper discussions.

2

How do you define and identify a target audience?

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Why this works

Understanding target audience identification is crucial for effective brand strategy, as it informs all other strategic decisions.

3

What's the difference between brand positioning and brand messaging?

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Why this works

Helps you understand the key components of brand strategy and how they work together to create a cohesive brand experience.

4

How do you conduct brand research and what methods do you use?

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Why this works

Understanding research methods helps you assess the quality and depth of brand strategy work and what insights you can expect.

5

What's your approach to brand architecture and portfolio management?

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Why this works

Helps you understand how to structure multiple brands or products under one umbrella and manage brand relationships effectively.

6

How do you measure brand performance and what metrics do you track?

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Why this works

Understanding measurement approaches helps you assess the effectiveness of brand strategy and what success looks like.

7

What's your process for developing brand guidelines and standards?

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Why this works

Helps you understand how brand strategy translates into actionable guidelines and what you can expect from the process.

8

How do you handle brand crises and reputation management?

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Why this works

Understanding crisis management helps you prepare for potential challenges and understand how to protect your brand's reputation.

9

What's your approach to brand differentiation and competitive positioning?

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Why this works

Helps you understand how to stand out in a crowded market and create a unique position for your brand.

10

How do you align brand strategy with business objectives?

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Why this works

Understanding alignment helps you ensure that brand strategy supports your business goals and creates measurable value.

11

What's your experience with digital brand strategy and online presence?

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Why this works

Helps you understand how brand strategy applies to digital channels and what considerations are important for online branding.

12

How do you handle brand evolution and rebranding projects?

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Why this works

Understanding brand evolution helps you prepare for future changes and understand how to manage brand transitions effectively.

13

What's your approach to brand storytelling and narrative development?

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Why this works

Helps you understand how to create compelling brand stories that resonate with your audience and differentiate your brand.

14

How do you work with internal teams and stakeholders on brand strategy?

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Why this works

Understanding collaboration approaches helps you prepare for the internal work required to implement brand strategy effectively.

15

What's your experience with brand strategy for different industries?

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Why this works

Helps you understand their expertise and whether they have relevant experience for your industry and business type.

16

How do you handle brand strategy for startups versus established companies?

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Why this works

Understanding different approaches helps you assess whether their experience matches your business stage and needs.

17

What's your approach to brand strategy for B2B versus B2C companies?

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Why this works

Helps you understand how brand strategy differs between business types and whether they have relevant experience for your market.

18

How do you handle brand strategy for global versus local markets?

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Why this works

Understanding market considerations helps you assess whether they can handle your geographic scope and market requirements.

19

What's your approach to brand strategy for non-profit organizations?

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Why this works

Helps you understand how brand strategy applies to non-profit organizations and whether they have relevant experience for your sector.

20

What are the next steps for developing and implementing brand strategy?

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Why this works

Helps you understand the process and timeline for brand strategy development and what you can expect from the engagement.

Working with Brand Strategists

Expert tips and techniques for getting the most out of these questions.

Best Practices

Understand Your Business Goals

Have a clear understanding of your business objectives and how brand strategy can support them. This helps you ask more targeted questions.

Ask About Their Process

Understand their approach to brand strategy development and implementation. This helps you assess whether their process aligns with your needs.

Discuss Measurement and Success

Talk about how they measure success and what metrics they use. This helps you understand how to evaluate the effectiveness of brand strategy.

Question Sequences

The Foundation Sequence

1
What is brand strategy and how does it differ from marketing?
2
How do you define and identify a target audience?
3
What's the difference between brand positioning and brand messaging?

The Process Sequence

1
How do you conduct brand research and what methods do you use?
2
What's your process for developing brand guidelines and standards?
3
How do you work with internal teams and stakeholders on brand strategy?

Common Pitfalls

Don't Focus Only on Creative Elements

While creative elements are important, focus on the strategic foundation and business impact of brand strategy, not just the visual aspects.

Don't Ignore Implementation

Ask about how brand strategy will be implemented and what support you'll receive. Strategy without implementation is ineffective.

Don't Skip Measurement

Understand how brand strategy success will be measured and what metrics you'll use to evaluate effectiveness.

Conversation Templates

The Foundation Approach

1
Step 1: Start with: "What is brand strategy and how does it differ from marketing?"
2
Step 2: Follow with: "How do you define and identify a target audience?"
3
Step 3: Conclude with: "What's the difference between brand positioning and brand messaging?"

The Process Approach

1
Step 1: Begin with: "How do you conduct brand research and what methods do you use?"
2
Step 2: Ask: "What's your process for developing brand guidelines and standards?"
3
Step 3: End with: "How do you work with internal teams and stakeholders on brand strategy?"

Further Reading

"Building Strong Brands" by David Aaker
"Brand Strategy" by brand strategy resources
"The Brand Gap" by Marty Neumeier
Brand strategy and positioning guides
Marketing and brand development resources

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