20 Questions

Questions to Ask Chief People Officer

Strategic questions that demonstrate your understanding of people operations and help you evaluate their approach to talent management, culture, and organizational development.

1

What's your philosophy on people operations, and how has it evolved throughout your career?

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Why this works

Reveals their core approach to people management and shows how their understanding of human resources has developed over time.

2

How do you approach building and maintaining company culture, and what values do you emphasize most?

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Why this works

Shows understanding of the importance of culture in organizational success and reveals their approach to creating a positive work environment.

3

What's your approach to talent acquisition and retention, and how do you identify high-potential employees?

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Why this works

Demonstrates understanding of the strategic aspects of talent management and shows you recognize the importance of both hiring and keeping great people.

4

How do you approach diversity and inclusion, and what strategies do you use to create a more inclusive workplace?

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Why this works

Shows understanding of the importance of diversity in modern organizations and reveals their approach to creating equitable workplaces.

5

What's your approach to employee development and career growth, and how do you support professional advancement?

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Why this works

Demonstrates understanding of the importance of employee growth and shows you recognize the value of investing in people development.

6

How do you approach managing change and organizational transformation, and what's your strategy for supporting employees through transitions?

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Why this works

Shows understanding of the human side of organizational change and reveals their approach to managing transitions and uncertainty.

7

What's your approach to performance management, and how do you balance accountability with employee support?

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Why this works

Demonstrates understanding of the complex nature of performance management and shows you recognize the importance of both results and relationships.

8

How do you approach employee engagement and what strategies do you use to measure and improve it?

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Why this works

Shows understanding of the importance of employee satisfaction and reveals their approach to creating meaningful work experiences.

9

What's your view on the role of technology in people operations, and how do you incorporate it into your strategy?

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Why this works

Demonstrates awareness of current trends in HR technology and shows you understand how technology is changing people management.

10

How do you approach working with senior leadership to align people strategy with business objectives?

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Why this works

Shows understanding of the strategic nature of people operations and reveals their approach to integrating HR with business goals.

11

What's your approach to managing remote and hybrid teams, and how do you maintain connection and culture?

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Why this works

Demonstrates understanding of modern work arrangements and shows you recognize the importance of adapting people strategies to new work models.

12

How do you approach employee relations and conflict resolution, and what's your strategy for handling difficult situations?

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Why this works

Shows understanding of the interpersonal aspects of people management and reveals their approach to managing workplace conflicts.

13

What's your approach to compensation and benefits, and how do you ensure fairness and competitiveness?

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Why this works

Demonstrates understanding of the practical aspects of people operations and shows you recognize the importance of equitable compensation.

14

How do you approach succession planning and leadership development, and what's your strategy for building future leaders?

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Why this works

Shows understanding of the long-term aspects of people management and reveals their approach to developing organizational capability.

15

What's your approach to employee wellness and mental health, and how do you support work-life balance?

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Why this works

Demonstrates understanding of the holistic nature of employee well-being and shows you recognize the importance of supporting mental health.

16

How do you approach measuring the success of people operations, and what metrics do you focus on most?

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Why this works

Shows understanding of the importance of data-driven people management and reveals their approach to measuring HR effectiveness.

17

What's your approach to working with external partners and vendors in people operations?

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Why this works

Demonstrates understanding of the collaborative nature of modern HR and shows you recognize the importance of strategic partnerships.

18

How do you approach staying current with people operations trends and best practices?

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Why this works

Shows commitment to growth and reveals their approach to staying current with HR developments and industry best practices.

19

What's your view on the future of work and how do you prepare your organization for upcoming changes?

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Why this works

Demonstrates forward-thinking perspective and shows you're interested in understanding how work is evolving and what that means for people operations.

20

What advice would you give to someone considering a career in people operations?

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Why this works

Gives them a chance to share wisdom and shows you value their experience and perspective on people operations as a career path.

Best Practices for Engaging with Chief People Officers

Expert tips and techniques for getting the most out of these questions.

Best Practices

Show Understanding of People Operations

Demonstrate knowledge of HR trends, talent management, and the challenges of people operations. This establishes credibility and shows you're serious about the conversation.

Focus on Strategic Impact

Ask about their approach to aligning people strategy with business objectives, culture building, and organizational development. This shows you understand that people operations is strategic, not just administrative.

Show Interest in Their Philosophy

Ask about their approach to employee development, culture building, and the human side of business. This shows you value their experience and perspective on people management.

Question Sequences

The Strategic People Operations Sequence

1
What's your philosophy on people operations, and how has it evolved throughout your career?
2
How do you approach building and maintaining company culture, and what values do you emphasize most?
3
How do you approach working with senior leadership to align people strategy with business objectives?

The Talent Management Sequence

1
What's your approach to talent acquisition and retention, and how do you identify high-potential employees?
2
What's your approach to employee development and career growth, and how do you support professional advancement?
3
What's your approach to succession planning and leadership development?

Common Pitfalls

Don't Focus Only on Administrative Tasks

Avoid asking only about payroll, benefits, and administrative tasks. Focus on their strategic approach, culture building, and organizational development.

Don't Ask for HR Advice

Avoid asking for specific HR advice or strategies. Focus on their experience, philosophy, and approach to people operations rather than trying to get free HR consulting.

Don't Make Assumptions About Their Approach

Avoid making assumptions about their specific methods or strategies. Ask open-ended questions that let them define their own approach to people operations.

Conversation Templates

The Strategic People Operations Template

1
Step 1: Start with: "What's your philosophy on people operations, and how has it evolved throughout your career?"
2
Step 2: Follow with: "How do you approach building and maintaining company culture, and what values do you emphasize most?"
3
Step 3: Connect with: "How do you approach working with senior leadership to align people strategy with business objectives?"

The Talent Development Template

1
Step 1: Start with: "What's your approach to talent acquisition and retention, and how do you identify high-potential employees?"
2
Step 2: Follow with: "What's your approach to employee development and career growth, and how do you support professional advancement?"
3
Step 3: Deepen with: "What's your approach to succession planning and leadership development?"

Further Reading

"The Future of Work" by Jacob Morgan
"The Culture Code" by Daniel Coyle
"The Talent Masters" by Bill Conaty and Ram Charan

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