20 Questions

Questions to Ask CRO

Strategic questions to ask a Chief Revenue Officer (CRO) to understand their revenue strategy, sales approach, and growth plans for the organization.

1

What is your overall revenue strategy and how do you plan to achieve our growth targets?

Click to see why this works

Why this works

This question reveals the CRO's strategic thinking and their approach to revenue generation, which is fundamental to understanding their leadership and planning capabilities.

2

How do you align sales, marketing, and customer success to maximize revenue?

Click to see why this works

Why this works

This question shows the CRO's understanding of revenue operations and their ability to coordinate different departments for optimal results.

3

What are your key performance indicators (KPIs) for measuring revenue success?

Click to see why this works

Why this works

This question helps you understand the CRO's metrics and measurement approach, which are crucial for evaluating performance and progress.

4

How do you approach customer acquisition and what strategies do you use?

Click to see why this works

Why this works

This question reveals the CRO's approach to growing the customer base and their strategies for attracting new business.

5

What is your strategy for increasing customer lifetime value (CLV)?

Click to see why this works

Why this works

This question shows the CRO's focus on long-term customer relationships and their approach to maximizing revenue from existing customers.

6

How do you handle pricing strategy and what factors influence your decisions?

Click to see why this works

Why this works

This question reveals the CRO's understanding of pricing dynamics and their approach to optimizing revenue through strategic pricing.

7

What are your biggest revenue challenges and how do you plan to address them?

Click to see why this works

Why this works

This question helps you understand the CRO's awareness of challenges and their problem-solving approach to revenue generation.

8

How do you approach market expansion and what opportunities do you see?

Click to see why this works

Why this works

This question reveals the CRO's vision for growth and their approach to identifying and pursuing new market opportunities.

9

What is your approach to sales team management and development?

Click to see why this works

Why this works

This question shows the CRO's leadership capabilities and their approach to building and developing a high-performing sales team.

10

How do you measure and improve sales performance and productivity?

Click to see why this works

Why this works

This question reveals the CRO's approach to performance management and their strategies for optimizing sales effectiveness.

11

What are your strategies for customer retention and reducing churn?

Click to see why this works

Why this works

This question shows the CRO's focus on customer success and their approach to maintaining long-term customer relationships.

12

How do you approach competitive analysis and market positioning?

Click to see why this works

Why this works

This question reveals the CRO's understanding of the competitive landscape and their approach to positioning the company for success.

13

What are your expectations for revenue growth and how do you plan to achieve them?

Click to see why this works

Why this works

This question helps you understand the CRO's growth targets and their strategic approach to achieving revenue objectives.

14

How do you approach customer segmentation and targeting?

Click to see why this works

Why this works

This question shows the CRO's understanding of customer diversity and their approach to targeting the right customers for maximum revenue.

15

What are your strategies for upselling and cross-selling to existing customers?

Click to see why this works

Why this works

This question reveals the CRO's approach to maximizing revenue from existing customers through additional sales opportunities.

16

How do you handle revenue forecasting and what methods do you use?

Click to see why this works

Why this works

This question shows the CRO's analytical capabilities and their approach to predicting and planning for future revenue.

17

What are your strategies for building and maintaining customer relationships?

Click to see why this works

Why this works

This question reveals the CRO's approach to customer relationship management and their focus on long-term customer success.

18

How do you approach revenue operations and what tools do you use?

Click to see why this works

Why this works

This question shows the CRO's understanding of revenue operations and their approach to using technology and processes for efficiency.

19

What are your strategies for handling market changes and economic challenges?

Click to see why this works

Why this works

This question reveals the CRO's adaptability and their approach to navigating external challenges that could impact revenue.

20

How do you measure the success of your revenue strategies and what adjustments do you make?

Click to see why this works

Why this works

This question shows the CRO's commitment to continuous improvement and their approach to evaluating and refining revenue strategies.

Best Practices for CRO Questions

Expert tips and techniques for getting the most out of these questions.

Best Practices

Start with Revenue Strategy

Begin by understanding the CRO's overall revenue strategy and approach to achieving growth targets, as this sets the foundation for all revenue activities.

Focus on Revenue Operations

Ask about their approach to aligning sales, marketing, and customer success, as this is crucial for maximizing revenue and efficiency.

Explore Growth and Expansion

Understand their strategies for market expansion, customer acquisition, and revenue growth to assess their vision and capabilities.

Question Sequences

The Revenue Strategy Explorer

1
What is your overall revenue strategy and how do you plan to achieve our growth targets?
2
How do you align sales, marketing, and customer success to maximize revenue?
3
What are your key performance indicators (KPIs) for measuring revenue success?
4
How do you approach customer acquisition and what strategies do you use?

The Growth Strategist

1
What is your strategy for increasing customer lifetime value (CLV)?
2
How do you handle pricing strategy and what factors influence your decisions?
3
What are your biggest revenue challenges and how do you plan to address them?
4
How do you approach market expansion and what opportunities do you see?

Common Pitfalls

Don't Ask About Personal Finances

Avoid asking about personal financial situations or compensation. Focus on business strategy and revenue operations instead.

Avoid Asking About Sensitive Business Information

Don't ask about confidential business information or competitive strategies. Focus on general approaches and methodologies.

Don't Make Assumptions About Revenue Strategies

Ask open-ended questions that allow the CRO to describe their approach rather than making assumptions about their strategies.

Question Templates

The Revenue Strategy Explorer

1
Step 1: Start with: "What is your overall revenue strategy and how do you plan to achieve our growth targets?"
2
Step 2: Follow with: "How do you align sales, marketing, and customer success to maximize revenue?"
3
Step 3: Explore with: "What are your key performance indicators (KPIs) for measuring revenue success?"
4
Step 4: Assess with: "How do you approach customer acquisition and what strategies do you use?"

The Growth Strategist

1
Step 1: Start with: "What is your strategy for increasing customer lifetime value (CLV)?"
2
Step 2: Follow with: "How do you handle pricing strategy and what factors influence your decisions?"
3
Step 3: Explore with: "What are your biggest revenue challenges and how do you plan to address them?"
4
Step 4: Assess with: "How do you approach market expansion and what opportunities do you see?"

Further Reading

The Art of Conversation by Catherine Blyth
How to Win Friends and Influence People by Dale Carnegie
The Charisma Myth by Olivia Fox Cabane

Find Your Perfect Questions

Search our collection of thoughtful questions for any conversation or situation