20 Questions

Questions to Ask During Phone Interview with HR

Strategic questions to ask during a phone interview with HR to demonstrate your interest, understand the role and company culture, and assess whether the position aligns with your career goals.

1

What is the company culture like and how would you describe the work environment?

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Why this works

Shows your interest in the company culture and helps you understand whether you'd fit well with the organization.

2

What are the main responsibilities of this role and what does a typical day look like?

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Why this works

Helps you understand the role's expectations and whether the responsibilities align with your interests and skills.

3

What are the biggest challenges facing this department and how is the team addressing them?

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Why this works

Shows your interest in the team's work and helps you understand the current challenges and opportunities.

4

What opportunities are available for professional development and career advancement?

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Why this works

Demonstrates your interest in growth and helps you understand the career path and development opportunities.

5

What is the team structure like and who would I be working closely with?

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Why this works

Helps you understand the team dynamics and whether you'd enjoy working with the people in this role.

6

What are the most important qualities for success in this role?

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Why this works

Helps you understand the role's requirements and what qualities are most valued in this position.

7

What is the company's approach to work-life balance and what support is available?

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Why this works

Shows your awareness of work-life balance and helps you understand the company's approach to employee well-being.

8

What are the company's values and how do they influence daily work?

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Why this works

Demonstrates your interest in the company's values and helps you understand how they shape the work environment.

9

What opportunities are available for learning and skill development?

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Why this works

Shows your interest in continuous learning and helps you understand the development opportunities available.

10

What is the company's approach to diversity and inclusion?

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Why this works

Shows your values and helps you understand the company's commitment to creating an inclusive environment.

11

What are the most important trends in this industry and how is the company responding?

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Why this works

Shows your industry knowledge and helps you understand the company's strategic position and approach to challenges.

12

What is the company's approach to innovation and how do you stay competitive?

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Why this works

Demonstrates your interest in innovation and helps you understand how the company stays competitive.

13

What are the most important challenges facing the company today?

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Why this works

Shows your interest in the company's challenges and helps you understand what to expect in the role.

14

What is the company's approach to performance evaluation and feedback?

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Why this works

Helps you understand how performance is measured and how you'll receive feedback and development support.

15

What opportunities are available for collaboration and teamwork?

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Why this works

Shows your interest in collaboration and helps you understand the team dynamics and working relationships.

16

What is the company's approach to technology and how do you leverage it?

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Why this works

Demonstrates your interest in technology and helps you understand how the company uses technology to deliver value.

17

What are the most important trends in this field and how is the company positioning itself?

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Why this works

Shows your industry knowledge and helps you understand the company's strategic direction and market position.

18

What is the company's approach to employee engagement and retention?

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Why this works

Shows your interest in employee satisfaction and helps you understand the company's approach to keeping employees engaged.

19

What are the most important challenges facing employees in this role?

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Why this works

Shows your awareness of role challenges and helps you understand what to expect in the position.

20

What advice would you give to someone starting in this role?

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Why this works

Provides valuable insights and helps you understand what it takes to succeed in this position at this company.

Excelling in HR Phone Interviews

Expert tips and techniques for getting the most out of these questions.

Preparing for Your Interview

Research the Company

Thoroughly research the company's history, mission, values, and recent news to ask informed questions.

Understand the Role

Familiarize yourself with the specific role and responsibilities to ask relevant questions about the position.

Prepare Your Questions

Develop thoughtful questions that demonstrate your interest in the company and the role.

Test Your Technology

Ensure your phone and internet connection are working properly to avoid technical issues during the interview.

Interview Strategy and Approach

Show Genuine Interest

Demonstrate authentic interest in the company and role through your questions and responses.

Be Specific

Ask specific questions about the company rather than generic ones that could apply to any organization.

Listen Actively

Pay attention to their responses and ask follow-up questions to show you're engaged in the conversation.

Take Notes

Take notes during the interview to remember important details and show your seriousness about the opportunity.

Following Up After the Interview

Send Thank You Notes

Send personalized thank you emails to interviewers, referencing specific points from your conversation.

Stay Connected

Connect with the company on social media and attend additional events to maintain your relationship with the organization.

Update Your Application

Use insights from your interview to strengthen your application and demonstrate your understanding of the company.

Ask for Clarification

Follow up on any questions that weren't fully answered or areas where you need additional information.

Find Your Perfect Questions

Search our collection of thoughtful questions for any conversation or situation