20 Questions

Questions to Ask for a Phone Interview

Strategic questions that demonstrate your interest and help you evaluate the opportunity during phone interview conversations.

1

What does a typical day look like in this role?

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Why this works

Provides insight into daily responsibilities and helps you understand the practical aspects of the position.

2

What are the key challenges facing this team or department right now?

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Why this works

Demonstrates strategic thinking and reveals current pain points you'd be expected to help address.

3

How would you describe the company culture and work environment?

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Why this works

Reveals the company's values and helps you assess if the culture aligns with your preferences and work style.

4

What opportunities exist for professional development and career growth?

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Why this works

Shows interest in long-term career planning and reveals available training, mentorship, and advancement opportunities.

5

What does success look like in this role during the first 90 days?

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Why this works

Shows you're thinking about immediate impact and reveals specific expectations for your initial performance period.

6

How does this role fit into the company's overall strategy and goals?

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Why this works

Demonstrates understanding of business context and reveals how your position contributes to larger objectives.

7

What are the biggest opportunities for growth or improvement in this area?

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Why this works

Shows forward-thinking and reveals potential areas where you could make a significant impact.

8

How do you measure performance and provide feedback in this position?

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Why this works

Demonstrates interest in growth and reveals the company's approach to performance management and development.

9

What resources and support will I have to be successful in this role?

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Why this works

Shows practical thinking about execution and reveals the level of support and resources available.

10

What is the team structure and how does this role collaborate with other departments?

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Why this works

Reveals the collaborative nature of the role and helps you understand cross-functional relationships.

11

What technologies or tools will I be working with in this position?

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Why this works

Demonstrates practical preparation and reveals the technical skills and tools you'd need to master.

12

How does the company approach work-life balance and employee wellness?

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Why this works

Demonstrates concern for sustainable performance and reveals company policies around flexibility and well-being.

13

What has been the biggest success story for someone in this role recently?

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Why this works

Reveals what's possible in the position and provides concrete examples of achievement and recognition.

14

What are the company's plans for growth in the next 2-3 years?

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Why this works

Demonstrates long-term thinking and reveals how the organization's trajectory might affect your role.

15

How do you handle decision-making and problem-solving as a team?

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Why this works

Shows interest in the company's processes and reveals how you'd be expected to contribute to solutions.

16

What would you say are the most rewarding aspects of working here?

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Why this works

Gives insight into company culture and reveals what motivates current employees to stay.

17

How does the company support employees who want to take on additional responsibilities?

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Why this works

Shows ambition and reveals opportunities for expanded scope and leadership development.

18

What are the key relationships I'd need to build to be successful here?

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Why this works

Demonstrates understanding of stakeholder management and reveals important connections you'd need to develop.

19

How does the company handle change and innovation?

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Why this works

Shows interest in adaptability and reveals the organization's approach to growth and transformation.

20

What questions should I ask if I need to learn more about this opportunity?

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Why this works

Demonstrates thoroughness and reveals additional areas you should explore to make an informed decision.

Best Practices for Phone Interview Questions

Expert tips and techniques for getting the most out of these questions.

Best Practices

Keep Questions Concise and Clear

Phone interviews have time constraints, so ask focused questions that can be answered clearly without lengthy explanations.

Show Genuine Interest in the Role

Ask questions that demonstrate you're thinking about how you'd contribute and succeed in the position.

Focus on Mutual Fit

Ask questions that help both you and the interviewer assess if this is a good match for your skills and career goals.

Question Sequences

The Role Understanding Sequence

1
What does a typical day look like in this role?
2
What are the key challenges facing this team?
3
What does success look like in the first 90 days?
4
What resources will I have to be successful?

The Culture and Growth Sequence

1
How would you describe the company culture?
2
What opportunities exist for professional development?
3
What are the company's plans for growth?
4
What would you say are the most rewarding aspects of working here?

Common Pitfalls

Don't Ask Questions You Could Research

Avoid basic questions about company history, products, or services that you can find on their website. Focus on insights only insiders can provide.

Don't Focus Only on Benefits and Compensation

While these matter, don't make every question about money. Show interest in the role, company culture, and growth opportunities.

Don't Ask Too Many Questions

Phone interviews are typically shorter. Ask 3-5 thoughtful questions rather than overwhelming the interviewer with too many.

Conversation Templates

The Impact-Focused Approach

1
Step 1: Start with: "I'm excited about the opportunity to..."
2
Step 2: Ask: "What are the key challenges facing this team?"
3
Step 3: Explore: "What does success look like in the first 90 days?"
4
Step 4: Follow up: "What resources will I have to be successful?"

The Growth-Oriented Approach

1
Step 1: Begin with: "I'm looking for a role where I can grow..."
2
Step 2: Ask: "What opportunities exist for professional development?"
3
Step 3: Explore: "How does this role fit into the company's strategy?"
4
Step 4: Connect: "What are the company's plans for growth?"

Further Reading

"The 2-Hour Job Search" by Steve Dalton
"Knock 'em Dead" by Martin Yate
"The Interview Question and Answer Book" by John Kador
"Cracking the Code to a Successful Interview" by Evan Pellett

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