20 Questions

Questions to Ask in a CNA Interview

Strategic questions to evaluate CNA candidates, assess their care skills, and ensure they're qualified to provide quality patient care.

1

What motivated you to become a CNA, and what do you find most rewarding about this work?

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Why this works

Reveals their passion for caregiving and understanding of the role's purpose and impact.

2

How do you approach building trust and rapport with patients and their families?

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Why this works

Shows their interpersonal skills and ability to create positive relationships with patients and families.

3

What's your experience with different types of patients and care settings?

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Why this works

Assesses their versatility and experience with diverse patient populations and healthcare environments.

4

How do you handle difficult or challenging patients, and what's your approach to de-escalation?

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Why this works

Reveals their conflict resolution skills and ability to manage challenging situations professionally.

5

What's your approach to maintaining patient dignity and privacy during care?

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Why this works

Shows their understanding of patient rights and commitment to respectful, dignified care.

6

How do you handle the physical demands of the job, and what's your approach to self-care?

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Why this works

Assesses their physical readiness and understanding of the job's physical requirements and self-care needs.

7

What's your experience with infection control and safety protocols?

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Why this works

Evaluates their knowledge of critical safety procedures and infection prevention measures.

8

How do you communicate with other healthcare team members and report patient changes?

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Why this works

Shows their teamwork skills and ability to communicate effectively with healthcare professionals.

9

What's your approach to handling emotional situations and supporting patients through difficult times?

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Why this works

Reveals their emotional intelligence and ability to provide compassionate care during challenging moments.

10

How do you stay current with healthcare regulations and best practices?

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Why this works

Shows their commitment to ongoing learning and staying updated with healthcare standards.

11

What's your experience with different medical conditions and how they affect patient care?

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Why this works

Assesses their medical knowledge and understanding of how conditions impact care requirements.

12

How do you handle time management and prioritize tasks when you have multiple patients?

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Why this works

Shows their organizational skills and ability to manage multiple responsibilities efficiently.

13

What's your approach to working with patients who have cognitive impairments or dementia?

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Why this works

Reveals their specialized skills and understanding of care for patients with cognitive challenges.

14

How do you handle situations where you disagree with a supervisor or healthcare provider?

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Why this works

Shows their professional communication skills and ability to handle workplace conflicts appropriately.

15

What's your experience with end-of-life care and supporting patients and families during this time?

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Why this works

Assesses their sensitivity and skills in providing compassionate care during life's most difficult moments.

16

How do you approach cultural sensitivity and working with patients from diverse backgrounds?

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Why this works

Shows their cultural competence and ability to provide inclusive, respectful care to all patients.

17

What's your approach to continuing education and professional development in healthcare?

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Why this works

Reveals their commitment to ongoing learning and skill development in the healthcare field.

18

How do you handle stress and maintain your wellbeing while providing care to others?

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Why this works

Shows their self-care strategies and ability to maintain their own health while caring for others.

19

What's the most important lesson you've learned about patient care, and how has it shaped your approach?

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Why this works

Captures their wisdom and insights from their caregiving experience.

20

What questions do you have about our facility and the specific care we provide?

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Why this works

Reveals their preparation, curiosity, and whether they've researched the organization and its care approach.

How to Use These Questions

Expert tips and techniques for getting the most out of these questions.

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