20 Questions

Questions to Ask in a Phone Interview

Strategic questions that help you evaluate the opportunity and demonstrate your interest during phone interviews.

1

What does success look like in this role during the first 90 days?

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Why this works

Gets specific expectations and shows you're thinking about immediate impact and performance goals.

2

What are the biggest challenges facing this team right now?

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Why this works

Demonstrates strategic thinking and helps you understand what you'd be walking into if hired.

3

How would you describe the team culture and dynamics?

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Why this works

Helps you assess if the work environment matches your style and values.

4

What opportunities are there for professional growth and development?

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Why this works

Shows you're thinking long-term and helps you understand career progression possibilities.

5

What's the management style like for this position?

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Why this works

Understanding leadership approach helps you assess if you'd work well with your potential manager.

6

What tools and technologies will I be working with?

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Why this works

Ensures you'll have access to modern tools and helps you prepare for the role if hired.

7

How does the company handle remote work and flexibility?

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Why this works

Important for understanding work arrangements and adapting to modern work preferences.

8

What's the company's approach to work-life balance?

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Why this works

Critical for understanding expectations and ensuring the role fits your lifestyle needs.

9

What are the company's biggest priorities for the next year?

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Why this works

Shows you're thinking strategically and helps you understand how your role fits into broader goals.

10

How do you measure performance and provide feedback?

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Why this works

Understanding evaluation processes helps you know how your work will be assessed and supported.

11

What's the most exciting project the team is working on?

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Why this works

Shows enthusiasm and helps you understand the type of work you'd be doing.

12

What are the typical career paths for someone in this role?

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Why this works

Reveals growth opportunities and helps you understand long-term potential at the company.

13

How does the company support learning and skill development?

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Why this works

14

What's the company's mission and how does this role contribute to it?

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Why this works

Helps you assess if the company's purpose aligns with your own values and goals.

15

What are the biggest opportunities for improvement in this area?

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Why this works

Demonstrates strategic thinking and shows you're already thinking about how to add value.

16

How does the company handle diversity, equity, and inclusion?

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Why this works

Important for understanding company values and commitment to creating an inclusive workplace.

17

What's the team's biggest accomplishment in the past year?

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Why this works

Shows interest in the team's work and helps you understand their achievements and capabilities.

18

What would you say are the most important qualities for success in this role?

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Why this works

Helps you understand what they're looking for and assess if you're a good fit.

19

How does the company handle innovation and new ideas?

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Why this works

Shows you're thinking about contributing creatively and helps you understand the company's approach to innovation.

20

What questions do you have for me about my background or experience?

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Why this works

Shows you're interested in their perspective and gives them a chance to ask about you.

Mastering the Phone Interview

Expert tips and techniques for getting the most out of these questions.

How to Prepare for Phone Interviews

Research the Company Thoroughly

Learn about their mission, recent news, products, and culture. This helps you ask informed questions and show genuine interest.

Prepare Your Questions in Advance

Write down 5-7 questions you want to ask. This ensures you don't forget important topics and shows you're prepared.

Test Your Technology

Ensure your phone has good reception, your internet is stable if using video, and you have a quiet, professional environment.

Have Your Resume and Notes Ready

Keep your resume, job description, and any notes about the company easily accessible during the call.

Effective Phone Communication

Speak Clearly and Slowly

Phone calls can make it harder to understand speech. Speak clearly, pause between thoughts, and avoid rushing.

Use Active Listening

Show you're engaged by asking follow-up questions, summarizing what you heard, and responding thoughtfully.

Take Notes

Write down key points, names, and important information. This shows professionalism and helps you remember details.

Ask for Clarification

If you don't understand something, ask for clarification rather than guessing or making assumptions.

Avoid These Common Mistakes

Not Asking Questions

Failing to ask questions shows lack of interest and preparation. Always have thoughtful questions ready.

Asking Only About Salary

Focus on the role, culture, and growth opportunities first. Salary discussions should come later in the process.

Being Too Casual

Even though it's a phone call, maintain professionalism. Avoid background noise, interruptions, or overly casual language.

Not Following Up

Always send a thank-you email after the interview, reiterating your interest and highlighting key points from your conversation.

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