20 Questions

Questions to Ask Interviewer During Phone Screen

Strategic questions to ask during phone screen interviews to demonstrate your interest, gather important information, and advance to the next stage.

1

What are the key responsibilities and expectations for this role?

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Why this works

Shows your interest in understanding the role and helps you assess whether the position aligns with your skills and career goals.

2

What's the team structure and who would I be working with?

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Why this works

Helps you understand the working environment and team dynamics, which is important for assessing cultural fit and collaboration opportunities.

3

What are the biggest challenges this role will face?

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Why this works

Demonstrates your problem-solving mindset and helps you understand the context and obstacles you'll be working to address.

4

What's the company culture like and how does it influence daily work?

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Why this works

Shows your interest in cultural fit and helps you understand the organizational environment and values.

5

What opportunities are there for professional development and growth?

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Why this works

Demonstrates your commitment to growth and helps you understand the learning and advancement opportunities available.

6

What's the typical career path for someone in this role?

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Why this works

Shows your long-term thinking and helps you understand the potential career progression and advancement opportunities.

7

What's the most rewarding aspect of working in this role?

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Why this works

Helps you understand what motivates current employees and what you might find most fulfilling about the position.

8

How do you measure success in this role?

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Why this works

Shows your focus on results and helps you understand the performance metrics and expectations for success.

9

What's the work-life balance like for this position?

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Why this works

Helps you understand the time commitment and scheduling expectations, which is important for work-life balance planning.

10

What's the company's approach to innovation and change?

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Why this works

Shows your interest in organizational development and helps you understand how the company approaches change and innovation.

11

What are the next steps in the interview process?

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Why this works

Helps you understand the timeline and process, ensuring you know what to expect and how to prepare for the next stage.

12

What's the company's mission and how does this role contribute to it?

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Why this works

Shows your interest in the company's purpose and helps you understand how your role fits into the broader organizational goals.

13

What's the most important quality for success in this role?

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Why this works

Reveals their perspective on what makes a successful employee and helps you understand the key qualities they value.

14

How do you handle feedback and performance management?

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Why this works

Shows your interest in professional development and helps you understand the company's approach to performance management.

15

What's the company's approach to diversity and inclusion?

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Why this works

Shows your awareness of important workplace topics and helps you understand the company's commitment to equity and inclusion.

16

What's the most challenging aspect of this role?

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Why this works

Helps you understand the real challenges and obstacles you'll be facing, allowing you to assess your readiness and interest.

17

How do you typically communicate with team members and stakeholders?

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Why this works

Helps you understand the communication culture and expectations, which is important for collaboration and relationship building.

18

What's the company's approach to remote work and flexibility?

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Why this works

Shows your interest in work arrangements and helps you understand the company's policies on remote work and flexibility.

19

What's the most important thing I should know about working here?

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Why this works

Gives them a chance to share what they think is most important for you to know, providing valuable insights about the company and role.

20

What questions do you have about my background or experience?

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Why this works

Shows your openness to discussion and helps you understand what aspects of your background they're most interested in exploring.

Best Practices for Phone Screen Interviews

Expert tips and techniques for getting the most out of these questions.

Best Practices

Prepare Your Questions in Advance

Have your questions ready before the call. This shows you're prepared and ensures you don't forget to ask important questions.

Listen Actively

Pay attention to their answers and ask follow-up questions. This shows you're engaged and helps you gather more detailed information.

Take Notes

Take notes during the conversation to help you remember important details and prepare for follow-up conversations.

Question Sequences

The Role Understanding Sequence

1
What are the key responsibilities?
2
What's the team structure?
3
What are the biggest challenges?

The Culture and Growth Sequence

1
What's the company culture like?
2
What opportunities are there for growth?
3
What's the most rewarding aspect?

Common Pitfalls

Don't Ask About Compensation Too Early

While salary is important, don't make it the first question. Focus on understanding the role and company culture first.

Don't Ask Generic Questions

Avoid questions that could apply to any job. Ask specific questions about the role, company, and team to show you've done your research.

Don't Rush the Conversation

Take time to listen to their answers and ask follow-up questions. Don't rush through your questions just to get them all asked.

Conversation Templates

The Role Assessment

1
Step 1: Start with: "What are the key responsibilities for this role?"
2
Step 2: Follow with: "What's the team structure like?"
3
Step 3: Conclude with: "What are the biggest challenges?"

The Culture and Growth

1
Step 1: Begin with: "What's the company culture like?"
2
Step 2: Explore with: "What opportunities are there for growth?"
3
Step 3: Finalize with: "What's the most rewarding aspect?"

Further Reading

"The Interview Question and Answer Book" by James Innes
"Cracking the Code to a Successful Interview" by Evan Pellett
Phone interview best practices and tips

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