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03 · Professional & Academic

Questions to Ask a Life Coach in Interview

Twenty questions to ask a life coach in a first conversation, before you sign anything. Coaching is largely unregulated, so these focus on training, scope, cost, what happens between sessions, and how you would both know whether the work is helping.

20 questions · each with a note on why · conversation guide

The questions

Open any question for the note

  1. How long have you been coaching, and what were you doing before this?

    Why ask it

    The prior career usually explains the coach's real strengths, and it may be more relevant than the coaching certificate. It also tells you whether they are two years into a career change or twenty years into a practice.

  2. Is coaching your full-time work, and how many clients are you seeing at the moment?

    Why ask it

    A very small caseload can mean they are new; a very large one can mean sessions blur together and preparation is thin. Either is workable, but the answer should match the price they are quoting.

  3. What training did you do, and who accredited it?

    Why ask it

    There is no license required to call yourself a life coach in most places, so the specifics matter: how many hours, assessed by whom, and whether the accrediting body has any independent standing. A course name alone tells you almost nothing.

  4. Can you walk me through what a first session actually looks like?

    Why ask it

    This is the fastest way to find out whether they have a structure or improvise. Concrete answers mention what they ask, what you leave with, and how long it runs; vague answers about creating space usually mean the session will be shapeless.

  5. What does a full engagement look like, how many sessions over what period?

    Why ask it

    Coaches differ widely here, from a fixed six-week block to open-ended monthly work. Watch for a model that has no natural endpoint, because open-ended arrangements tend to continue past the point where they are useful.

  6. What is the total cost, and what am I committing to up front?

    Why ask it

    Per-session pricing and package pricing are not comparable until you know the total. A large prepayment is the main financial risk in coaching, so ask what happens to unused sessions before you pay for a block of them.

  7. What happens if I want to stop after three sessions?

    Why ask it

    The answer separates coaches with a clear cancellation policy from those relying on your reluctance to raise it. Someone who has thought about clients leaving will explain refunds and notice without becoming defensive.

  8. How much of the work happens between sessions, and what will you expect from me?

    Why ask it

    Most of the change happens in the weeks between calls, and coaching fails more often from unrealistic homework than from bad sessions. A specific answer lets you check whether the commitment fits your actual week.

  9. Who is not a good fit for you?

    Why ask it

    Any experienced coach can answer this quickly, and the answer tells you what they know about their own limits. A claim to work well with everyone is the least credible response you can get to this question.

  10. What do you refer out rather than take on?

    Why ask it

    You are checking for a working boundary. Coaches who name specific things they decline, active depression, addiction, a legal dispute, a medical problem, are safer than coaches who treat every presenting issue as a coaching issue.

  11. How do you tell the difference between something coaching can help with and something that needs a therapist or a doctor?

    Why ask it

    Coaching is not treatment, and the line is not always obvious in a first session. Listen for how they describe noticing the difference in practice, and for whether they have a referral relationship rather than a general willingness to suggest therapy.

  12. What would you do if something serious came up mid-session, like a client saying they were not safe?

    Why ask it

    A coach should have a plain answer: stop the coaching frame, stay with the person, and help them get to appropriate care. Improvisation here, or any suggestion that they would keep coaching through it, is a reason to look elsewhere.

  13. How will we know in six weeks whether this is working?

    Why ask it

    Without agreed markers, progress gets judged on how the sessions feel, which is not the same thing. Useful answers name something observable, a decision made, a conversation had, a habit that held, rather than a general sense of clarity.

  14. What does it look like when coaching does not work?

    Why ask it

    Every practitioner has cases that went nowhere, and the willingness to describe the pattern, wrong timing, an unwilling client, a goal that belonged to someone else, is a good indicator of honesty. A claim of universal success is not.

  15. What do you do when a client keeps not doing what they said they would?

    Why ask it

    This is the most common situation in coaching, and the response reveals the working method. Answers range from tightening accountability to examining whether the goal is actually wanted, and it is worth knowing which you would be getting.

  16. How hard do you push, and how should I tell you when it is too much?

    Why ask it

    Pace is where client and coach most often mismatch. Asking now establishes that saying stop is allowed, and their reaction to the question tells you how they handle being managed by a client.

  17. What would you say if I told you the goal I want is not realistic?

    Why ask it

    You are testing whether they will disagree with a paying client. A coach who says they would work with whatever you bring may be easier to talk to and considerably less useful than one who will tell you the plan does not add up.

  18. What are your confidentiality rules, and where are the limits?

    Why ask it

    Coaches are not bound by the same legal framework as licensed clinicians, so the terms are whatever the contract says. Ask specifically about records, anything shared with a sponsoring employer, and use of your story in marketing.

  19. Can I speak to a former client, or see reviews you did not select yourself?

    Why ask it

    Testimonials on a website are selected. A coach willing to arrange a conversation with a past client, or point to reviews outside their control, is offering something checkable. Reluctance is not disqualifying but is worth weighing.

  20. What do you find difficult about this work?

    Why ask it

    Ending on this gets you the person rather than the pitch, and it tells you whether they can be straightforward when there is nothing to sell. A polished non-answer here, after nineteen other questions, is itself the answer.

Choosing a coach in an unregulated field

Practical guidance for the conversation itself

Before the call

Write down what you want to be different in three months

One or two concrete outcomes, stated plainly, make the whole conversation sharper. They also let you tell afterward whether the coach was engaging with your situation or delivering a standard presentation.

Talk to more than one

Most coaches offer a free introductory call, and two or three of them cost you an hour each. Comparison is the only way to notice which parts of a pitch are individual and which are the industry script.

Check what the credential means

Look up the accrediting body separately rather than taking the logo at face value. Some require assessed hours and supervision; others issue a certificate at the end of a weekend.

Know the difference from therapy

Coaching works on goals, decisions and behavior in the present. If your situation involves depression, trauma, an eating disorder or substance use, a licensed clinician is the right starting point, and a good coach will say so unprompted.

Signs to take seriously

  • Pressure to decide on the call, discounts expiring within a day, or a price that drops when you hesitate.
  • Large upfront payments for long packages, particularly with no refund terms in writing.
  • Claims of guaranteed outcomes, or income and results figures presented without any way to verify them.
  • No written agreement covering scope, cancellation, confidentiality and what happens to unused sessions.
  • Encouragement to become a coach yourself as part of the program, or any structure where recruiting others is part of the offer.
  • Reluctance to name anything outside their scope, or advice that touches medical, legal or financial matters they are not qualified in.
  • Requests to stop taking prescribed medication, or to withdraw from other professional support.

After the conversation

  • Ask yourself who did most of the talking. In an introductory call, a coach who talked for most of it will probably do the same in sessions.
  • Notice whether they asked you anything difficult. The best sign in a first conversation is usually a question you had not thought about.
  • Get the practical terms in writing before paying: cost, number of sessions, length, cancellation, and what happens if either of you ends it early.
  • Agree the review point in advance. Six weeks, or four sessions, with an explicit conversation about whether to continue.
  • Keep your own short record after each session: what you agreed to do, and whether you did it. That record, not your impression of the coach, is what tells you whether this is working.