20 Questions

Questions to Ask on Initial Phone Interview

Strategic questions to ask during a phone screening to assess the role, company culture, next steps, and whether it's worth pursuing further.

1

Can you give me an overview of the role and its main responsibilities?

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Why this works

Establishes a clear understanding of what the job entails.

2

What does success look like in this position, especially in the first 90 days?

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Why this works

Clarifies expectations and how performance will be measured.

3

What are the most important skills or qualities you're looking for in a candidate?

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Why this works

Reveals priorities so you can emphasize relevant strengths.

4

Why is this position open—is it a new role, backfill, or growth?

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Why this works

Provides context on whether the role is stable or replacing someone who left.

5

What's the team structure, and who would I be working with most closely?

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Why this works

Gives insight into collaboration and reporting relationships.

6

Can you describe the company culture and work environment?

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Why this works

Surfaces whether the culture aligns with your values and work style.

7

What are the biggest challenges facing the team or company right now?

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Why this works

Reveals pain points and whether you're equipped to address them.

8

What does the career growth and development path look like?

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Why this works

Assesses whether there's room for advancement or if it's a dead-end role.

9

What's the work-from-home or remote work policy?

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Why this works

Clarifies flexibility and whether the setup matches your needs.

10

What's the salary range for this position?

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Why this works

Saves time if the compensation doesn't align with your expectations.

11

What are the next steps in the interview process, and what's the timeline?

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Why this works

Sets expectations for follow-up and how long the process will take.

12

How many people are you interviewing for this role?

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Why this works

Gauges competition and how selective the process is.

13

What do you enjoy most about working at this company?

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Why this works

Gets a personal perspective from the recruiter or hiring manager.

14

Is there anything about my background that gives you pause or that I can clarify?

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Why this works

Surfaces concerns early so you can address them proactively.

15

What's the onboarding process like for new hires?

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Why this works

Shows whether the company invests in setting people up for success.

16

How does the company support work-life balance?

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Why this works

Assesses whether the environment is sustainable long-term.

17

What are the company's goals for this year, and how does this role contribute?

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Why this works

Connects the role to the bigger picture and company direction.

18

Can you tell me more about the interview team I'd be meeting?

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Why this works

Prepares you for the next round and who you'll be speaking with.

19

What's the expected start date if an offer is extended?

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Why this works

Clarifies urgency and whether the timeline works for you.

20

Is there anything else I can provide or clarify to help move forward?

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Why this works

Shows eagerness and gives them a chance to request more information.

Nailing the Phone Screen

Expert tips and techniques for getting the most out of these questions.

Prepare Before the Call

1
Research the company, role, and interviewer on LinkedIn beforehand.
2
Have your resume, job description, and notes in front of you.
3
Test your phone signal or call quality to avoid technical issues.
4
Prepare 3-5 questions to ask and leave room for follow-ups.

During the Call

Find a quiet space with no distractions or background noise.
Smile while you talk—it changes your tone and energy.
Take brief notes on key points and names mentioned.
Listen actively and ask clarifying questions if something is unclear.

After the Call

1
Send a thank-you email within 24 hours reiterating your interest.
2
Reflect on whether the role and company still excite you.
3
Follow up if you don't hear back within the stated timeline.
4
Keep applying to other roles—don't put all your eggs in one basket.

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