20 Questions

Questions to Ask Previous Landlords

Important questions to ask a tenant's previous landlords to assess rental history, reliability, behavior, and whether they'd be a good fit.

1

Can you confirm [Tenant Name] rented from you, and what were the rental dates?

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Why this works

Verifies basic information and ensures the reference is legitimate.

2

What was the monthly rent, and did they consistently pay on time?

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Why this works

Assesses financial reliability and payment history.

3

Were there any late payments, bounced checks, or issues with rent?

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Why this works

Reveals patterns of financial irresponsibility or hardship.

4

Did they give proper notice before moving out, per the lease terms?

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Why this works

Shows respect for agreements and whether they followed proper procedure.

5

How would you describe them as a tenant overall?

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Why this works

Invites an open-ended assessment of their behavior and character.

6

Were there any noise complaints or issues with neighbors?

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Why this works

Surfaces potential red flags about disruptive behavior.

7

Did they keep the property clean and well-maintained?

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Why this works

Assesses responsibility and care for the living space.

8

Were there any damages to the property beyond normal wear and tear?

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Why this works

Reveals whether they treated the property respectfully.

9

Did you return their security deposit in full, or were deductions made? If so, why?

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Why this works

Provides insight into condition at move-out and any issues.

10

Were there any unauthorized occupants or pets during their tenancy?

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Why this works

Shows whether they followed lease terms and were honest.

11

How responsive were they to communication and maintenance requests?

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Why this works

Assesses whether they were cooperative and easy to work with.

12

Were there any lease violations or legal issues during their tenancy?

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Why this works

Surfaces serious problems like eviction proceedings or legal disputes.

13

Did they have any pets, and were there any issues related to them?

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Why this works

Clarifies pet ownership and whether pets caused damage or disturbances.

14

Would you rent to them again if given the opportunity?

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Why this works

The ultimate litmus test—if the answer is no, dig deeper.

15

Were there any unusual circumstances or challenges during their tenancy?

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Why this works

Opens space for context or red flags not covered by other questions.

16

Did they report maintenance issues promptly and appropriately?

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Why this works

Shows whether they were proactive about property care.

17

How was the condition of the property when they moved out?

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Why this works

Assesses cleanliness and whether they left it in good shape.

18

Were there any disputes or conflicts during or after their tenancy?

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Why this works

Reveals whether the relationship ended amicably or with tension.

19

On a scale of 1-10, how would you rate them as a tenant?

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Why this works

Provides a quick, quantifiable summary of their experience.

20

Is there anything else I should know about them as a potential tenant?

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Why this works

Invites additional insights or warnings not covered by other questions.

Screening Tenants Effectively

Expert tips and techniques for getting the most out of these questions.

Why Contact Previous Landlords?

Previous landlords provide unfiltered insight into tenant behavior and reliability.
They can confirm or contradict information on the application.
Rental history is one of the best predictors of future tenant performance.
It's a critical step in reducing risk and avoiding problem tenants.

Red Flags to Watch For

Hesitation or refusal to provide previous landlord contact information.
Only providing the current landlord—they may be motivated to get rid of a bad tenant.
Landlords who won't confirm basic information or seem evasive.
Consistent late payments, damage, or complaints across multiple references.

Best Practices

1
Contact at least two previous landlords, not just the current one.
2
Verify the landlord's identity and that the property exists.
3
Ask open-ended questions and listen for hesitation or red flags.
4
Document all responses for your records and fair housing compliance.

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