20 Questions

Questions to Ask a Program Manager

Strategic questions to evaluate a program manager's ability to lead complex projects, manage stakeholders, and deliver results in dynamic environments.

1

What is your approach to program management and how do you ensure successful delivery?

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Why this works

Reveals their methodology and how they plan to manage complex programs, showing their ability to deliver results and manage multiple projects.

2

How do you handle stakeholder management and what is your approach to communication?

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Why this works

Shows their ability to manage relationships and how they plan to keep all stakeholders informed and aligned throughout the program lifecycle.

3

What is your approach to risk management and how do you identify and mitigate risks?

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Why this works

Reveals their understanding of risk management and how they plan to identify, assess, and mitigate potential issues that could impact program success.

4

How do you handle resource allocation and what is your approach to managing budgets?

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Why this works

Shows their financial acumen and how they plan to allocate resources effectively to maximize program value and ensure successful delivery.

5

What is your approach to team leadership and how do you motivate and develop team members?

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Why this works

Reveals their leadership philosophy and how they plan to build and develop high-performing teams that can deliver complex programs.

6

How do you handle scope management and what is your approach to managing changes?

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Why this works

Shows their ability to manage scope and how they plan to handle changes while maintaining program focus and delivering on commitments.

7

What is your approach to quality management and how do you ensure deliverables meet standards?

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Why this works

Reveals their commitment to quality and how they plan to ensure all program deliverables meet the required standards and expectations.

8

How do you handle timeline management and what is your approach to scheduling?

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Why this works

Shows their project management skills and how they plan to create and maintain realistic schedules that ensure timely program delivery.

9

What is your approach to vendor management and how do you handle external partnerships?

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Why this works

Reveals their ability to manage external relationships and how they plan to work with vendors and partners to deliver program objectives.

10

How do you handle conflict resolution and what is your approach to managing disagreements?

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Why this works

Shows their conflict resolution skills and how they plan to handle disagreements and conflicts that may arise during program execution.

11

What is your approach to program governance and how do you ensure compliance?

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Why this works

Reveals their understanding of governance requirements and how they plan to ensure the program meets all compliance and regulatory obligations.

12

How do you handle program reporting and what is your approach to status updates?

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Why this works

Shows their communication skills and how they plan to keep stakeholders informed about program progress and any issues that arise.

13

What is your approach to program evaluation and how do you measure success?

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Why this works

Reveals their understanding of program success metrics and how they plan to evaluate program performance and identify areas for improvement.

14

How do you handle program closure and what is your approach to lessons learned?

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Why this works

Shows their commitment to continuous improvement and how they plan to capture and apply lessons learned from program execution.

15

What is your approach to program innovation and how do you encourage new ideas?

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Why this works

Reveals their commitment to innovation and how they plan to foster a culture of continuous improvement and creative problem-solving.

16

How do you handle program dependencies and what is your approach to managing interdependencies?

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Why this works

Shows their understanding of program complexity and how they plan to manage dependencies between different program components.

17

What is your approach to program communication and how do you ensure alignment?

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Why this works

Reveals their communication strategy and how they plan to ensure all program participants are aligned and working toward common goals.

18

How do you handle program challenges and what is your approach to problem-solving?

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Why this works

Shows their problem-solving skills and how they plan to address complex challenges that may arise during program execution.

19

What is your approach to program documentation and how do you maintain records?

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Why this works

Reveals their commitment to documentation and how they plan to maintain accurate records of program activities and decisions.

20

How do you handle program transitions and what is your approach to change management?

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Why this works

Shows their change management skills and how they plan to handle transitions and ensure smooth program execution throughout the lifecycle.

How to Interview Program Managers Effectively

Expert tips and techniques for getting the most out of these questions.

Best Practices

Focus on Program Management Skills

Ask about their approach to managing complex programs and how they ensure successful delivery. Look for candidates who can handle multiple projects and stakeholders.

Assess Leadership and Communication

Ask about their approach to team leadership and stakeholder management. Look for candidates who can communicate effectively and build strong relationships.

Evaluate Risk and Quality Management

Ask about their approach to risk management and quality assurance. Look for candidates who can identify and mitigate risks while maintaining high standards.

Question Sequences

The Program Management Series

1
What is your approach to program management?
2
How do you handle stakeholder management?
3
What is your approach to risk management?
4
How do you handle resource allocation and budgets?

The Leadership and Quality Series

1
What is your approach to team leadership?
2
How do you handle scope and change management?
3
What is your approach to quality management?
4
How do you handle timeline and schedule management?

Common Pitfalls

Don't Focus Only on Technical Skills

While technical knowledge is important, also consider their leadership abilities, communication skills, and how they plan to manage complex programs.

Don't Ignore Stakeholder Management

Ask about their approach to stakeholder management and how they plan to keep all parties informed and aligned throughout the program.

Don't Overlook Risk Management

Ask about their approach to risk management and how they plan to identify and mitigate potential issues that could impact program success.

Interview Templates

The Program Management Assessment

1
Step 1: Ask about their approach to program management
2
Step 2: Inquire about stakeholder management and communication
3
Step 3: Discuss risk management and mitigation strategies
4
Step 4: Explore resource allocation and budget management
5
Step 5: Ask about team leadership and development

The Quality and Delivery Evaluation

1
Step 1: Ask about scope and change management
2
Step 2: Inquire about quality management and standards
3
Step 3: Discuss timeline and schedule management
4
Step 4: Explore vendor and partnership management
5
Step 5: Ask about program evaluation and success metrics

Further Reading

"The Program Management Office" by Craig Letavec
"Program Management for Dummies" by Stanley Portny
"The Standard for Program Management" by PMI
Program management and project management resources

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