20 Questions

Questions to Ask Staffing Agency

Essential questions to ask a staffing agency about their services, placement process, and how they can help you find the right job opportunities.

1

What types of positions do you typically fill and what industries do you serve?

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Why this works

Understanding their specialization helps you know if they work in your field and can help you find relevant opportunities.

2

What is your placement process and how long does it typically take?

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Why this works

Learning about their process helps you understand what to expect and how to prepare for the job search.

3

What are your fees and how are they structured?

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Why this works

Understanding their fee structure helps you know what costs to expect and how payment works.

4

What support do you provide during the job search process?

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Why this works

Learning about their support services helps you understand what assistance you'll receive and how to maximize their help.

5

How do you match candidates with job opportunities?

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Why this works

Understanding their matching process helps you know how to position yourself for the best opportunities.

6

What are the requirements for working with your agency?

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Why this works

Learning about requirements helps you understand what you need to do to work with them and what they expect from candidates.

7

What are the benefits of working with a staffing agency?

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Why this works

Understanding the benefits helps you know what advantages you'll have and how they can help your career.

8

How do you handle contract and permanent placements?

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Why this works

Learning about placement types helps you understand your options and what to expect from different arrangements.

9

What are the expectations for candidates during the placement process?

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Why this works

Understanding expectations helps you know what's required of you and how to be successful in the process.

10

How do you stay current with job market trends and opportunities?

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Why this works

Learning about their market knowledge helps you understand how they can provide valuable insights and opportunities.

11

What are the most common challenges candidates face?

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Why this works

Understanding common challenges helps you prepare for potential obstacles and develop strategies to overcome them.

12

How do you handle salary negotiations and compensation discussions?

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Why this works

Learning about their negotiation approach helps you understand how they'll represent you and what to expect.

13

What are the opportunities for career advancement through your agency?

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Why this works

Understanding advancement opportunities helps you know how they can support your long-term career goals.

14

How do you handle feedback and performance evaluations?

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Why this works

Learning about their feedback process helps you understand how they'll support your professional development.

15

What are the expectations for maintaining relationships with clients?

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Why this works

Understanding relationship expectations helps you know how to build and maintain professional connections.

16

How do you handle difficult situations or conflicts?

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Why this works

Learning about their conflict resolution approach helps you understand how they'll support you through challenges.

17

What are the opportunities for training and skill development?

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Why this works

Understanding training opportunities helps you know how they can support your professional growth and skill development.

18

How do you handle references and background checks?

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Why this works

Learning about their reference process helps you understand what information they'll need and how to prepare.

19

What are the expectations for communication and updates?

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Why this works

Understanding communication expectations helps you know how to stay in touch and what information to provide.

20

What advice do you have for candidates to be successful?

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Why this works

Learning their advice helps you understand what they value and how to be successful in your job search.

Best Practices for Working with Staffing Agencies

Expert tips and techniques for getting the most out of these questions.

Best Practices

Be Clear About Your Goals

Clearly communicate your career goals, preferences, and requirements so they can find the best matches for you.

Maintain Professional Communication

Keep in regular contact with your recruiter and respond promptly to their requests and updates.

Be Flexible and Open-Minded

Consider opportunities that might not be exactly what you're looking for but could lead to better positions.

Build Strong Relationships

Develop good relationships with your recruiters and clients to increase your chances of success.

Question Sequences

The Service Understanding Sequence

1
What types of positions do you typically fill and what industries do you serve?
2
What is your placement process and how long does it typically take?
3
What are your fees and how are they structured?
4
What support do you provide during the job search process?

The Process and Expectations Sequence

1
How do you match candidates with job opportunities?
2
What are the requirements for working with your agency?
3
What are the expectations for candidates during the placement process?
4
What are the expectations for communication and updates?

The Career Development Sequence

1
What are the opportunities for career advancement through your agency?
2
What are the opportunities for training and skill development?
3
How do you handle feedback and performance evaluations?
4
What advice do you have for candidates to be successful?

Common Pitfalls

Don't Work with Multiple Agencies Without Coordination

If you work with multiple agencies, make sure they know about each other to avoid conflicts and confusion.

Don't Ignore Their Advice

Listen to their feedback and advice. They have experience and insights that can help you succeed.

Don't Be Unrealistic About Expectations

Be realistic about your expectations and requirements. Don't expect them to find perfect matches immediately.

Don't Neglect Communication

Stay in regular contact with your recruiter. Don't disappear or become unresponsive to their requests.

Conversation Templates

The Initial Consultation Framework

1
Step 1: Start with: 'What types of positions do you typically fill and what industries do you serve?'
2
Step 2: Follow with: 'What is your placement process and how long does it typically take?'
3
Step 3: Ask: 'What are your fees and how are they structured?'
4
Step 4: Close with: 'What support do you provide during the job search process?'

The Follow-up Framework

1
Step 1: Start with: 'How are things going with my job search?'
2
Step 2: Follow with: 'Are there any new opportunities that might be a good fit?'
3
Step 3: Ask: 'What can I do to improve my chances of success?'
4
Step 4: Close with: 'What are the next steps in the process?'

Further Reading

"The Recruiting Code" by Chris Krause
"The Job Search Solution" by Tony Beshara
American Staffing Association resources
Professional networking and job search strategies

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