20 Questions

Questions to Ask Staffing Agency Interview

Essential questions to ask during staffing agency interviews to understand their services, find the right opportunities, and ensure a successful partnership.

1

What types of positions and industries do you specialize in?

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Why this works

Helps you understand their expertise and ensures they have experience in your field, which is crucial for finding relevant opportunities.

2

How do you match candidates with job opportunities?

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Why this works

Reveals their process and helps you understand how they'll work to find positions that align with your skills and goals.

3

What's your success rate for placing candidates in permanent positions?

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Why this works

Shows their track record and helps you assess their effectiveness in finding long-term opportunities for candidates.

4

What services do you provide beyond job placement?

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Why this works

Helps you understand the full range of support they offer, including resume help, interview prep, and career guidance.

5

How do you stay current with job market trends and opportunities?

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Why this works

Shows their commitment to staying relevant and helps you understand how they identify emerging opportunities.

6

What's your approach to working with candidates who have specific requirements?

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Why this works

Reveals their flexibility and helps you understand how they'll accommodate your unique needs and preferences.

7

How do you handle salary negotiations and what's your approach?

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Why this works

Shows their advocacy for candidates and helps you understand how they'll support you in getting fair compensation.

8

What's your policy on working with multiple staffing agencies?

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Why this works

Clarifies any exclusivity requirements and helps you understand whether you can work with other agencies simultaneously.

9

How do you provide feedback and keep candidates informed about opportunities?

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Why this works

Shows their communication approach and helps you understand how you'll stay informed about potential opportunities.

10

What are the biggest challenges you face in placing candidates?

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Why this works

Reveals their self-awareness and helps you understand the obstacles they work to overcome for candidates.

11

How do you handle situations where a placement doesn't work out?

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Why this works

Shows their support during difficult situations and helps you understand what happens if a job doesn't work out.

12

What's your approach to building relationships with employers?

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Why this works

Reveals their networking strategy and helps you understand how they maintain relationships with hiring companies.

13

How do you help candidates prepare for interviews?

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Why this works

Shows their support services and helps you understand what preparation assistance they provide.

14

What are your expectations for candidates during the job search process?

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Why this works

Clarifies your responsibilities and helps you understand what they expect from you as a candidate.

15

How do you handle confidentiality and protect candidate information?

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Why this works

Shows their commitment to privacy and helps you understand how they protect your personal and professional information.

16

What's your approach to working with candidates at different career levels?

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Why this works

Reveals their experience with various career stages and helps you understand how they work with candidates like you.

17

How do you stay connected with candidates after placement?

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Why this works

Shows their long-term relationship approach and helps you understand their ongoing support after you get a job.

18

What are the most important qualities you look for in candidates?

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Why this works

Reveals their candidate preferences and helps you understand what makes candidates successful with their agency.

19

How do you handle the onboarding process for new candidates?

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Why this works

Shows their process for getting started and helps you understand what to expect when you begin working with them.

20

What's the most important thing I should know about working with your agency?

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Why this works

Gives them a chance to share what they think is most important for you to know, providing valuable insights about their approach.

Best Practices for Working with Staffing Agencies

Expert tips and techniques for getting the most out of these questions.

Best Practices

Be Clear About Your Goals

Clearly communicate your career goals, salary expectations, and job preferences. This helps the agency find opportunities that align with your needs.

Maintain Regular Communication

Stay in touch with your recruiter regularly. Provide updates on your job search status and respond promptly to their communications.

Be Professional and Reliable

Treat the relationship professionally. Show up on time for interviews, follow through on commitments, and maintain a positive attitude.

Question Sequences

The Service Understanding Sequence

1
What types of positions do you specialize in?
2
How do you match candidates with opportunities?
3
What services do you provide beyond placement?

The Process Assessment Sequence

1
What's your success rate for placements?
2
How do you provide feedback to candidates?
3
What are your expectations for candidates?

Common Pitfalls

Don't Work with Just One Agency

While you should be honest about working with multiple agencies, don't limit yourself to just one. Diversify your approach to maximize opportunities.

Don't Ignore Red Flags

If an agency is unprofessional, has poor communication, or seems to have unrealistic promises, consider it a warning sign.

Don't Accept Jobs Without Research

Research companies and positions before accepting offers. Don't rely solely on the agency's information about opportunities.

Conversation Templates

The Service Assessment

1
Step 1: Start with: "What types of positions do you specialize in?"
2
Step 2: Follow with: "How do you match candidates with opportunities?"
3
Step 3: Conclude with: "What services do you provide beyond placement?"

The Process Understanding

1
Step 1: Begin with: "What's your success rate for placements?"
2
Step 2: Explore with: "How do you provide feedback to candidates?"
3
Step 3: Finalize with: "What are your expectations for candidates?"

Further Reading

"The Job Search Solution" by Tony Beshara
"What Color Is Your Parachute?" by Richard Bolles
Staffing industry resources and job search guides

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