20 Questions

Questions to Ask When Joining a Dental Practice

Essential questions to evaluate a dental practice opportunity and ensure the right cultural and professional fit.

1

What is the practice's philosophy on patient care and treatment approaches?

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Why this works

Reveals core values and whether your clinical approach aligns with the practice's standards and patient care philosophy.

2

How is the schedule structured and what are the expected patient volumes?

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Why this works

Understanding workload expectations helps assess work-life balance and whether the pace matches your preferences.

3

What continuing education opportunities and support does the practice provide?

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Why this works

Shows commitment to professional development and whether the practice invests in keeping skills current.

4

How are new procedures and technologies evaluated and adopted?

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Why this works

Indicates the practice's openness to innovation and whether you'll have access to modern dental technology.

5

What is the practice's approach to handling difficult or complex cases?

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Why this works

Reveals support systems and whether you'll have mentorship or collaboration opportunities for challenging treatments.

6

How is compensation structured and what are the performance metrics?

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Why this works

Understanding pay structure, bonuses, and evaluation criteria helps assess financial expectations and growth potential.

7

What is the practice's policy on referrals to specialists?

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Why this works

Shows whether you'll be expected to handle complex cases in-house or can refer appropriately to specialists.

8

How does the practice handle patient complaints or difficult situations?

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Why this works

Reveals support systems and whether you'll have backup when dealing with challenging patient interactions.

9

What is the practice's approach to infection control and safety protocols?

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Why this works

Ensures the practice meets high standards for patient and staff safety, which is crucial for professional reputation.

10

How are treatment plans developed and presented to patients?

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Why this works

Understanding the consultation process helps assess whether you'll have autonomy in treatment planning.

11

What is the practice's policy on emergency patients and after-hours care?

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Why this works

Clarifies expectations for availability and whether you'll be on-call or have coverage arrangements.

12

How does the practice handle insurance and billing processes?

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Why this works

Understanding administrative processes helps assess whether you'll need to be involved in financial discussions with patients.

13

What is the practice's approach to staff training and development?

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Why this works

Shows whether the practice invests in team development and if you'll have well-trained support staff.

14

How are new team members integrated and what is the mentorship process?

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Why this works

Reveals support systems for new dentists and whether you'll have guidance during the transition period.

15

What is the practice's policy on continuing education and conference attendance?

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Why this works

Understanding professional development support helps assess opportunities for staying current with dental advances.

16

How does the practice handle marketing and patient acquisition?

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Why this works

Shows whether the practice actively grows its patient base and how you might be involved in practice development.

17

What is the practice's approach to quality assurance and peer review?

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Why this works

Reveals whether the practice has systems for maintaining high standards and continuous improvement.

18

How are practice policies and procedures communicated and updated?

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Why this works

Understanding communication systems helps assess how well-informed you'll be about practice operations.

19

What is the practice's approach to patient retention and satisfaction?

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Why this works

Shows focus on long-term patient relationships and whether the practice prioritizes patient experience.

20

How does the practice handle professional liability and malpractice insurance?

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Why this works

Understanding coverage and support systems helps assess your professional protection and risk management.

Best Practices for Evaluating Dental Practice Opportunities

Expert tips and techniques for getting the most out of these questions.

Best Practices

Assess Cultural Fit

Look beyond clinical skills to understand the practice's values, communication style, and approach to patient care. A good cultural fit leads to job satisfaction and professional growth.

Evaluate Support Systems

Ensure the practice has adequate support staff, mentorship opportunities, and administrative systems that will help you succeed as a new team member.

Consider Growth Opportunities

Ask about partnership potential, leadership opportunities, and how the practice plans to grow. This helps assess long-term career prospects.

Question Sequences

The Practice Culture Sequence

1
What is the practice's philosophy on patient care?
2
How do you handle difficult patient situations?
3
What is your approach to continuing education?
4
How do you ensure quality in treatments?

The Professional Development Sequence

1
What continuing education support do you provide?
2
How are new procedures evaluated?
3
What mentorship is available for new dentists?
4
How do you handle complex cases?

Common Pitfalls

Don't Focus Only on Compensation

While salary is important, also consider work environment, growth opportunities, and professional development support. A higher salary in a toxic environment isn't worth it.

Don't Ignore Red Flags

Pay attention to how staff interact, the condition of equipment, and how management handles questions. These indicators reveal the practice's true culture.

Don't Skip the Follow-up Questions

Ask for clarification on vague answers and request specific examples. Generic responses may indicate the practice hasn't thought through important policies.

Conversation Templates

The Comprehensive Evaluation

1
Step 1: Start with: "I'd like to understand the practice's approach to patient care"
2
Step 2: Follow with: "How do you handle challenging situations?"
3
Step 3: Deepen with: "What support systems are in place for new dentists?"
4
Step 4: Conclude with: "How do you see this practice growing in the next few years?"

The Professional Development Focus

1
Step 1: Begin with: "What continuing education opportunities are available?"
2
Step 2: Explore with: "How are new technologies evaluated?"
3
Step 3: Investigate with: "What mentorship is provided?"
4
Step 4: Clarify with: "How do you handle complex cases?"

Further Reading

"The Dental Practice Success Guide" by American Dental Association
"Dental Practice Management" by American Dental Association
"Career Planning in Dentistry" by American Dental Education Association

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