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04 · Practical & Life Logistics

Questions to Ask Your Landlord Before Signing a Lease

Questions to ask at the viewing and before you hand over any money, covering true monthly cost, deposit handling, repair response times, renewal and rent history, and what it costs to leave early. For renters signing a new lease on a house or apartment.

21 questions · each with a note on why · conversation guide

The questions

Open any question for the note

  1. What is the full move-in cost, itemised, and which parts are refundable?

    Why ask it

    First month, last month, security deposit, application fee, admin fee, key fee, and pet deposit are often quoted separately or not at all, and the total is frequently double what people budget for. Ask which line items you get back and under what conditions.

  2. Which utilities are included, and what have the bills actually run for this unit over the last year?

    Why ask it

    Included is not the same as unlimited, and an old building with single-glazed windows can add a large amount in winter. A landlord who has had tenants here should be able to give a range; vagueness usually means the number is unflattering.

  3. Can I see the actual lease and every addendum before I pay anything?

    Why ask it

    The addenda are where the real rules live: pets, parking, cleaning charges, mandatory fees, arbitration clauses. Any pressure to pay a holding fee before you read the full document is worth treating as a warning.

  4. Can I see the exact unit I would be renting rather than a model or a similar one?

    Why ask it

    Layout, light, noise, water pressure, and mobile signal vary between units in the same building. If the unit is occupied and you cannot view it, ask what specifically differs from the one you saw and get the answer in writing.

  5. How is the security deposit held, and what is the written process and timeline for getting it back?

    Why ask it

    Many places require deposits to be held separately and returned within a set number of days with an itemised list of deductions. A landlord who does not know their own obligation here is telling you how the move-out will go.

  6. What has been repaired in this unit in the last year?

    Why ask it

    A short answer suggests either a well-kept unit or repairs that never happen, and the follow-up sorts it: ask what tenants have reported and what is still outstanding. Recurring plumbing or damp work is the most useful thing you can hear now.

  7. How do I submit a maintenance request, and what is the response time for something like heat or a leak?

    Why ask it

    You want a channel that creates a record and a number of hours, not a promise to be reachable. Ask specifically what happens on a weekend, since that is when heating tends to fail.

  8. Who comes into the unit for repairs, and how much notice do I get before anyone enters?

    Why ask it

    Notice periods are set by local law in many places, and the practical question is whether this landlord follows them. Ask whether contractors are given keys and whether you are told in advance who is coming.

  9. Are the locks changed between tenants, and who else has a key?

    Why ask it

    Rekeying between tenancies is standard practice for good landlords and skipped surprisingly often. A vague answer means an unknown number of former tenants may still have working keys.

  10. How is rent paid, is there a fee attached to any method, and when exactly does it count as late?

    Why ask it

    Portal payment fees of a few percent add up to real money over a year, and late is sometimes defined as the second rather than the fifth. Get both the mechanism and the cut-off in writing.

  11. What is the late fee, and is there a grace period in the lease?

    Why ask it

    If the grace period is only a verbal assurance, it does not exist. Ask where in the document it appears, and what happens if a bank transfer arrives a day late through no fault of yours.

  12. How much has the rent on this unit risen at each of the last few renewals?

    Why ask it

    This is the single best predictor of what you will be asked to pay in a year, and it is the question landlords least expect. A refusal to answer is itself information about how the next renewal will go.

  13. When will I hear the renewal terms, and how much notice do I have to give if I decide to leave?

    Why ask it

    The gap between these two dates is the trap: if you must give sixty days notice but only learn the new rent thirty days out, you can be pushed into accepting an increase. Check both numbers against each other before you sign.

  14. What does it cost to end the lease early, and can I relet or sublet instead?

    Why ask it

    Options range from a fixed fee of one or two months to liability for rent until a new tenant is found. Given how often jobs and relationships change, this clause deserves more attention than most people give it.

  15. Is renters insurance required, and what coverage limits do you require?

    Why ask it

    Usually inexpensive and often mandatory, with a specific liability minimum named in the lease. Ask whether you can use your own insurer rather than one bundled through the management company at a markup.

  16. What is the policy on guests, overnight stays, and adding a roommate to the lease later?

    Why ask it

    Some leases cap consecutive guest nights or require anyone staying beyond a few weeks to be screened. If a partner might move in during the term, ask what that process costs and how long it takes.

  17. What are the pet rules, and what is charged as a deposit or as monthly pet rent?

    Why ask it

    Weight limits, breed restrictions, and non-refundable pet fees plus monthly pet rent can add a lot over a year. Also ask about pets in the building generally, since that affects noise and hallways.

  18. Where do I park, where do packages go, and does either cost extra?

    Why ask it

    Assigned parking, a permit, or street-only can change your daily life and your budget. Packages left in an open lobby become your loss, so ask what has actually happened to deliveries here.

  19. How is pest control handled, and when was this unit last treated?

    Why ask it

    The useful part is the history, not the policy. A landlord with a regular contract and a recent treatment date is a much better sign than one who says it has never been an issue.

  20. What can I change in the unit, and what will I be charged to restore at move-out?

    Why ask it

    Paint, shelves, mounted televisions, and even picture hooks are treated very differently by different landlords. Getting the answer in writing now is the difference between a small hole and a deduction for a full repaint later.

  21. Can we complete a move-in inspection together, and can I keep a signed copy with photos?

    Why ask it

    This is the cheapest protection available to a tenant and the one most often skipped in the rush of moving. Undocumented existing damage becomes yours by default when you leave.

Lease due diligence

Practical guidance for the conversation itself

Get these in writing before you pay

  • The complete lease with every addendum attached, not a summary sheet
  • Any promise made at the viewing, such as a repair before move-in or permission to paint, added to the lease itself
  • A written itemisation of all move-in charges, marking which are refundable
  • The building or association rules if there are any, since they bind you through the lease
  • The move-in inspection checklist, signed by both of you, with dated photographs of every room

At the viewing

Test things rather than looking at them

Run the hot tap and time how long it takes, flush while the tap runs, open every window, check the water pressure in the shower, and look under the sink for staining. Five minutes of this tells you more than an hour of conversation.

Go back at a different time of day

Noise, parking, light, and who is around change completely between a Tuesday morning and a Friday night. If you can only visit once, ask a neighbour rather than the landlord what the evenings are like.

Ask why the last tenant left

The answer is unverifiable but the delivery is informative, and sometimes you get a genuinely useful reason. High turnover in one unit is worth asking directly about.

Look up your local rules before you negotiate

Deposit limits, notice periods for entry, and required return timelines are set locally and vary a lot. Knowing which of your asks are already the law changes the conversation.

Common pitfalls

Paying to hold a unit before reading the lease

Holding fees are frequently non-refundable, and once paid you have lost your leverage to question a clause. Read first, pay second.

Trusting a verbal promise

We will fix that before you move in and of course you can paint are both worthless the moment a different person manages the property. If it matters, it goes in the addendum.

Budgeting only for the rent

Utilities, parking, pet rent, payment fees, insurance, and any mandatory amenity charge routinely add a large amount to the real monthly figure. Total those before comparing two places.

Skipping the move-in inspection

It happens because moving day is chaotic and the deposit feels far away. It is also the reason most deposit disputes are unwinnable.