20 Questions

Skip Level Meeting Questions to Ask Employees

Build trust and gather honest feedback with these strategic questions that help you understand team dynamics, identify issues, and strengthen your leadership.

1

How would you describe the current team dynamic?

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Why this works

Opens discussion about team culture and relationships without being confrontational, revealing potential issues or strengths.

2

What's working really well in your role right now?

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Why this works

Starts positive and helps identify successful practices that can be replicated across the team.

3

If you could change one thing about how we work, what would it be?

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Why this works

Gets specific feedback about processes or policies in a constructive way that invites solutions.

4

How do you feel about the communication flow in the team?

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Why this works

Reveals potential communication gaps or successes that directly impact productivity and morale.

5

What support do you need to be more effective in your role?

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Why this works

Identifies resource gaps, training needs, or obstacles that might be limiting their performance.

6

How would you describe your relationship with your direct manager?

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Why this works

Gathers feedback about management effectiveness and identifies potential issues in the reporting structure.

7

What's the biggest challenge you're facing right now?

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Why this works

Reveals current pain points and obstacles that might not be visible from a higher level.

8

How do you feel about the direction the team is heading?

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Why this works

Gauges alignment with team goals and reveals any concerns about strategy or priorities.

9

What would make you more excited about coming to work?

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Why this works

Identifies motivational factors and engagement opportunities that can improve job satisfaction.

10

How do you think we could improve collaboration across the team?

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Why this works

Gets specific suggestions for improving teamwork and reveals collaboration challenges.

11

What's something you wish leadership knew about your work?

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Why this works

Opens up communication about their contributions and any concerns they want leadership to understand.

12

How do you feel about the feedback you receive?

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Why this works

Assesses the effectiveness of current feedback systems and identifies areas for improvement.

13

What opportunities do you see for growth in your role?

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Why this works

Reveals their career aspirations and helps identify development opportunities that benefit both them and the organization.

14

How do you think we could better recognize good work?

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Why this works

Gets input on recognition preferences and reveals any gaps in current appreciation systems.

15

What's the most frustrating part of your job right now?

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Why this works

Identifies specific pain points that might be affecting productivity or job satisfaction.

16

How do you feel about the workload and priorities?

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Why this works

Assesses work-life balance and priority alignment, revealing potential overwork or misalignment issues.

17

What would help you feel more connected to the company's mission?

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Why this works

Gauges engagement with company values and identifies ways to strengthen mission alignment.

18

How do you think we could improve decision-making processes?

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Why this works

Gets feedback on organizational processes and reveals potential bottlenecks or inefficiencies.

19

What's something you're proud of accomplishing recently?

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Why this works

Celebrates their achievements and helps identify successful practices or contributions.

20

How can I better support you and your team?

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Why this works

Directly asks for their input on leadership support and creates an open channel for ongoing feedback.

Best Practices for Skip Level Meetings

Expert tips and techniques for getting the most out of these questions.

Best Practices

Create Psychological Safety

Start with positive questions and assure confidentiality. Make it clear that honest feedback is valued and won't be held against them.

Listen More Than You Talk

Use the 80/20 rule - let them do 80% of the talking. Your role is to listen, understand, and gather insights.

Follow Up on Feedback

When you receive actionable feedback, follow up to show you're taking it seriously. This builds trust for future conversations.

Question Sequences

The Trust Building Sequence

1
What's working really well in your role right now?
2
What's something you're proud of accomplishing recently?
3
What would make you more excited about coming to work?

The Problem Identification Sequence

1
What's the biggest challenge you're facing right now?
2
What's the most frustrating part of your job right now?
3
If you could change one thing about how we work, what would it be?

Common Pitfalls

Don't Make It About Their Manager

Avoid questions that could create conflict between the employee and their direct manager. Focus on systems and processes instead.

Don't Promise Immediate Changes

Be honest about what you can and cannot change. Overpromising can damage trust if you can't deliver.

Don't Ignore Confidentiality

Never share specific feedback with their manager without permission. This destroys trust and prevents honest future conversations.

Conversation Templates

The Engagement Assessment

1
Step 1: Start with: "What's working really well in your role right now?"
2
Step 2: Explore with: "What would make you more excited about coming to work?"
3
Step 3: Deepen with: "What would help you feel more connected to the company's mission?"

The Process Improvement

1
Step 1: Begin with: "What's the biggest challenge you're facing right now?"
2
Step 2: Investigate with: "If you could change one thing about how we work, what would it be?"
3
Step 3: Conclude with: "How do you think we could improve decision-making processes?"

Further Reading

"The Manager's Path" by Camille Fournier
"Radical Candor" by Kim Scott
"The Five Dysfunctions of a Team" by Patrick Lencioni

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