20 Questions

What Questions to Ask a Car Dealer

Essential questions that help you make an informed car purchase decision while protecting yourself from common dealer tactics.

1

What is the total out-the-door price including all fees and taxes?

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Why this works

Ensures you understand the complete cost and prevents surprise fees that can significantly increase the final price.

2

What is the vehicle's history and how many previous owners has it had?

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Why this works

Reveals important information about the car's past and helps you assess potential reliability and maintenance issues.

3

What warranty coverage is included and what does it cover?

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Why this works

Clarifies protection for your investment and reveals what repairs or issues will be covered by the manufacturer or dealer.

4

What financing options are available and what are the interest rates?

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Why this works

Reveals available payment options and helps you compare financing terms to find the best deal for your situation.

5

What is the vehicle's current mileage and service history?

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Why this works

Provides insight into the car's condition and reveals how well it has been maintained by previous owners.

6

Are there any known issues or recalls with this specific vehicle?

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Why this works

Ensures you're aware of any safety concerns or mechanical problems that could affect the car's reliability.

7

What is the dealer's return policy or satisfaction guarantee?

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Why this works

Reveals your options if you're not satisfied with the purchase and provides protection against buyer's remorse.

8

What documentation and paperwork will I need to complete the purchase?

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Why this works

Helps you prepare for the transaction and ensures you have all necessary documents to complete the sale.

9

What is the vehicle's fuel efficiency and what are the estimated annual costs?

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Why this works

Reveals ongoing operating costs and helps you budget for fuel and maintenance expenses.

10

What is the dealer's policy on trade-ins and how is the value determined?

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Why this works

Clarifies the trade-in process and helps you understand how your current vehicle's value is assessed.

11

What maintenance and service options are available after purchase?

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Why this works

Reveals ongoing support options and helps you understand where you can get maintenance and repairs done.

12

What is the vehicle's resale value and depreciation rate?

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Why this works

Helps you understand the long-term value of your investment and potential future resale options.

13

Are there any additional fees or charges not included in the advertised price?

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Why this works

Prevents surprise costs and ensures you understand all charges that will be added to the final price.

14

What is the dealer's policy on test drives and vehicle inspections?

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Why this works

Clarifies your options for evaluating the vehicle before purchase and ensures you can thoroughly inspect it.

15

What insurance requirements and coverage recommendations do you have?

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Why this works

Reveals insurance obligations and helps you understand coverage requirements and recommendations.

16

What is the vehicle's safety rating and what safety features are included?

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Why this works

Ensures you understand the car's safety performance and reveals available safety technologies and features.

17

What is the dealer's reputation and how long have they been in business?

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Why this works

Provides insight into the dealer's reliability and helps you assess their track record and customer service.

18

What is the vehicle's expected lifespan and what are common maintenance issues?

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Why this works

Helps you understand long-term ownership costs and reveals potential maintenance challenges you might face.

19

What is the dealer's policy on price negotiation and what discounts are available?

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Why this works

Reveals your options for getting the best price and helps you understand the dealer's flexibility on pricing.

20

What is the vehicle's current market value and how does this price compare?

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Why this works

Helps you assess if you're getting a fair deal and provides context for the vehicle's market value.

Best Practices for Car Dealer Conversations

Expert tips and techniques for getting the most out of these questions.

Best Practices

Get Everything in Writing

Always request written documentation of all promises, warranties, and agreements to protect yourself from verbal promises that aren't honored.

Research Before You Buy

Come prepared with knowledge about the vehicle's market value, common issues, and your financing options to make informed decisions.

Don't Rush the Decision

Take time to consider all aspects of the purchase and don't feel pressured to make an immediate decision.

Question Sequences

The Price and Cost Sequence

1
What is the total out-the-door price?
2
Are there any additional fees not included?
3
What is the vehicle's current market value?
4
What is the dealer's policy on price negotiation?

The Vehicle History and Condition Sequence

1
What is the vehicle's history and previous owners?
2
What is the current mileage and service history?
3
Are there any known issues or recalls?
4
What is the vehicle's expected lifespan?

Common Pitfalls

Don't Focus Only on Monthly Payments

While monthly payments matter, don't ignore the total cost, interest rates, and loan terms. A lower monthly payment might mean a longer, more expensive loan.

Don't Skip the Test Drive

Always test drive the vehicle and have it inspected by a mechanic before purchase. Don't rely solely on the dealer's assurances.

Don't Ignore Hidden Costs

Ask about all fees, taxes, and charges that will be added to the final price. These can significantly increase the total cost.

Conversation Templates

The Comprehensive Price Approach

1
Step 1: Start with: "I want to understand the complete cost..."
2
Step 2: Ask: "What is the total out-the-door price?"
3
Step 3: Explore: "Are there any additional fees not included?"
4
Step 4: Follow up: "What is the vehicle's current market value?"

The Vehicle Condition Approach

1
Step 1: Begin with: "I need to understand the vehicle's history..."
2
Step 2: Ask: "What is the vehicle's history and previous owners?"
3
Step 3: Explore: "What is the current mileage and service history?"
4
Step 4: Connect: "Are there any known issues or recalls?"

Further Reading

"Don't Get Taken Every Time" by Remar Sutton
"The Car Buyer's and Leaser's Negotiating Bible" by Mark Eskeldson
"How to Buy a Car Without Getting Ripped Off" by Mark Eskeldson
"The Complete Idiot's Guide to Buying and Leasing a Car" by Mark Eskeldson

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