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04 · Practical & Life Logistics

Questions to Ask an Agent at a Listing Appointment

A seller's script for the listing appointment. Use it to pressure test an agent's price, marketing plan, fees and contract terms before you sign a six month agreement with the wrong person.

20 questions · each with a note on why · conversation guide

The questions

Open any question for the note

  1. How many homes have you personally listed and sold within a mile of here in the last twelve months?

    Why ask it

    Local volume is the cleanest proxy for pricing instinct and buyer contacts. An agent with two nearby closings will read your comps differently than one who mostly works the other side of the county.

  2. What list price are you recommending, and which three closed sales got you to that number?

    Why ask it

    The comps matter more than the price. You want addresses, sale dates within about six months, and honest adjustments for square footage, lot, condition and updates rather than a round number pulled from thin air.

  3. How does your number compare to the online estimates I have seen, and where do those get my house wrong?

    Why ask it

    Every seller arrives with a Zillow or Redfin figure in their head. A good agent can explain exactly which features the algorithm cannot see, which tells you whether they understand your specific house or just the averages.

  4. What is your average list to sale price ratio and median days on market compared to the MLS average for this area?

    Why ask it

    These two numbers expose the agent who wins listings by overpricing and then grinds sellers down with reductions. Ask for it in writing from the MLS, not from a marketing brochure.

  5. Walking through the house with me, what would you fix, paint or remove before we photograph, and what would you deliberately skip?

    Why ask it

    The skip list is the real test. Agents who recommend every possible upgrade are not thinking about your return, while a sharp one will name the three cheap moves that move the price and tell you the new kitchen is not worth it.

  6. Who pays for staging, professional photography, floor plans, drone and video, and what happens to those costs if the house does not sell?

    Why ask it

    Marketing spend ranges from a phone photo shoot to a few thousand dollars of production. Clarify who fronts it and whether any of it becomes a reimbursement you owe if you cancel or expire.

  7. Walk me through the first seven days after I sign: what happens on which day?

    Why ask it

    You are listening for a real sequence of prep, photos, MLS entry, syndication and first showings. Vagueness here usually means the listing will sit for two weeks while calendars get sorted.

  8. Which day and time are you going live, and what is the plan for the first weekend: broker tour, open house, or offer deadline?

    Why ask it

    Launch timing shapes the first wave of traffic, which is when most homes get their best offers. An agent with a specific plan for the opening weekend is treating your listing as an event, not a directory entry.

  9. Beyond the MLS and the big portals, where will this listing actually appear, and what is the budget behind that?

    Why ask it

    Almost everything syndicates automatically now, so the differentiator is paid social, agent networks, email lists and print for the right property. Ask what is paid versus free and who writes the check.

  10. What is your commission, and line by line what does it cover?

    Why ask it

    Commission is negotiable and varies by agent and market, so you need the number alongside what is included: photography, staging consult, marketing, transaction coordination and any admin or compliance fee added at closing.

  11. What are you advising about offering compensation to the buyer's agent, and how is that communicated to buyers now?

    Why ask it

    Buyer agent pay is no longer advertised in the MLS in the United States, so this is negotiated per offer or promoted separately. A current agent will explain your options and the tradeoff between showings and net proceeds.

  12. Can you prepare a seller net sheet at your recommended price and at ten percent below it?

    Why ask it

    Two scenarios show you your actual walk away number after commission, transfer taxes, title, payoff, prorated taxes and likely repair credits. It also reveals whether you can afford your next move if the market softens.

  13. How long is the listing agreement, and what exactly do I sign to cancel it if you are not performing?

    Why ask it

    Terms run from thirty days to a year, and cancellation is often at the broker's discretion rather than yours. Ask for the unconditional release language in writing and check the protection period that binds you to buyers who came through them.

  14. Will you be at showings, or does your team handle them, and who specifically do I text at 8pm on a Saturday?

    Why ask it

    Many listing appointments are run by the lead agent and then serviced by juniors or an assistant. Naming the actual point of contact now prevents the classic complaint that the agent vanished after the sign went up.

  15. How often will you report back, and what will you tell me: showing counts, agent feedback, saves and online views?

    Why ask it

    A stated cadence, such as a written update every Monday plus a call after each showing, turns communication into a commitment you can hold them to instead of a promise to stay in touch.

  16. Do you or your brokerage also represent buyers who might want this house, and how would you handle that?

    Why ask it

    Dual agency and in-house sales are legal in some states and banned in others, and they change who advocates for your price. Ask whether they would refer their buyer out or ask you to consent to limited representation.

  17. If we have no offers after two weeks, what specifically changes: price, photos, staging, or marketing?

    Why ask it

    You want the decision rule agreed before emotions are involved. Set the trigger, the size of the first adjustment and what gets refreshed alongside it so a reduction does not look like panic.

  18. When offers come in, how do you compare them beyond price: financing, appraisal gap, inspection terms and closing date?

    Why ask it

    The highest number often carries the weakest financing or the most escape hatches. Their answer shows whether they will vet the lender, read the addenda and quantify the risk of a deal falling apart.

  19. Given this house's age and condition, what do you expect the inspection and appraisal to flag, and how do you handle repair requests?

    Why ask it

    Roof age, panel type, sewer line, grading and permits are where deals renegotiate. An agent who names the likely issues at the listing appointment can price them in rather than losing three weeks to surprises.

  20. Tell me about the last listing you took that did not sell, and what you would do differently on mine.

    Why ask it

    Every agent with real volume has an expired listing. Whether they own it, blame the seller, or claim it has never happened tells you more about how they will behave in a hard month than anything else in the conversation.

How to Run the Listing Appointment

Practical guidance for the conversation itself

Have This Ready Before They Arrive

  • Your mortgage payoff amount and any second loan, HELOC or lien on the property
  • Dates and receipts for the roof, HVAC, water heater, windows and any major renovation, plus permits if you have them
  • The last two years of property tax bills, plus HOA dues, rules and any pending special assessment
  • Utility costs by month, which helps price efficient homes and answer buyer questions fast
  • Your real timeline: the date you must be out, whether you need a rent back, and whether the next purchase depends on this sale
  • Your walk away floor, meaning the lowest net proceeds that still make selling worth it
  • A written note of anything you must disclose, such as past water intrusion, a death on the property in some states, or unpermitted work

Interview Three Agents the Same Way

Do not name a price first

Ask for their number and their comps before you reveal what you hope to get. Sellers who lead with a target get that target echoed back, which is how overpriced listings begin.

Book them on separate days

Give each agent the same tour and the same questions with a gap in between so you can take notes while the visit is fresh. Back to back appointments blur together within a week.

Ask for the comps in writing

Request the actual CMA with addresses, sale prices, dates and adjustments after the meeting. Comparing three written analyses side by side usually shows one agent stretching to win the listing.

Never sign at the first meeting

Take the listing agreement home and read the term length, cancellation clause, protection period, commission and any marketing reimbursement. Pressure to sign on the spot is itself information.

Call one past seller, not just the references

Look up two of their recent nearby sales and ask those sellers about communication and how the negotiation actually went. Curated testimonials rarely mention the hard weeks.

Red Flags at the Table

  • A price well above the other two agents with no comps that support it
  • A twelve month exclusive with cancellation only at the broker's discretion
  • Deflecting the commission question or burying an extra transaction or compliance fee in the paperwork
  • Pushing you to skip the MLS and market the house privately in their own pocket network first
  • Promising a specific buyer they already have, then asking you to sign before you meet that buyer
  • No written marketing plan, or a plan that is entirely automatic portal syndication
  • Discouraging a pre listing inspection or telling you not to disclose a known issue
  • Talking past your timeline, your net sheet, or the possibility that now is not the right moment to sell

Terms to Pin Down Before You Sign

  • Listing term length, and whether you can start at ninety days and extend by agreement
  • The exact steps and form to cancel, and whether cancellation is yours or the broker's decision
  • Protection period after expiration, meaning how long you owe commission on buyers they introduced
  • Total commission, how it is split, and what you are offering a buyer's agent if anything
  • Which marketing costs you owe if the listing is cancelled or expires unsold
  • Whether the agreement is exclusive right to sell or exclusive agency, which changes what you owe if you find the buyer
  • Lockbox, sign, showing hours, pet handling and how much notice you get before a showing
  • Written permission required before any price change, and how offers must be presented to you