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03 · Professional & Academic

Questions to Ask in an Executive Assistant Interview

Questions for a candidate interviewing for an executive assistant role: how much authority comes with the calendar, what the executive keeps dropping, what happens outside business hours, and why the last assistant left.

20 questions · each with a note on why · conversation guide

The questions

Open any question for the note

  1. What does a typical week look like for the executive I would be supporting?

    Why ask it

    You are listening for meeting density and how much of it is external. A calendar that is ninety percent internal is a scheduling job; one full of clients and travel is a logistics job with different hours.

  2. How does the executive prefer to be reached: message, email, or a standing check in?

    Why ask it

    An executive who only responds to messages at ten at night has told you something about the role before you ask about hours. A standing daily slot is the answer that predicts a workable arrangement.

  3. Can I decline or move a meeting without asking first?

    Why ask it

    This single question separates a gatekeeper from a diary typist. If the answer is that everything needs approval, the calendar will never be under control and you will be blamed for it anyway.

  4. What three things would you want off the executive's plate by day ninety?

    Why ask it

    Forces a concrete answer instead of a description of duties. If nothing comes back, nobody has worked out what this role is for, and you will spend six months inventing it.

  5. Who held this job before me, and why is it open?

    Why ask it

    Promotion internally, moved with the executive, or left after eight months are three very different stories. If the role has turned over twice in two years, the problem is not the assistants.

  6. What keeps slipping on the executive's plate right now?

    Why ask it

    Names the actual work rather than the ideal version. Expenses, follow ups, and board material are common, and each implies a different skill you would be relied on for immediately.

  7. Which tools do the executive and the team live in day to day?

    Why ask it

    Half your effectiveness comes from fluency in whatever they already use. Also ask who administers those tools, because an assistant without permissions cannot fix anything.

  8. How much travel is there, and would I go along or run it from here?

    Why ask it

    Booking travel and travelling with someone are different jobs. If you would travel, ask how many nights a year, and whether the schedule is yours to build or handed to you.

  9. What kind of information would I be handling, and who else sees it?

    Why ask it

    Compensation, restructuring plans, and legal matters change what the job asks of you socially, not just administratively. It is worth knowing before you find out by accident in week two.

  10. What happens on a bad week here? Who gets called, and when?

    Why ask it

    Every executive has a crisis pattern. The useful part of the answer is who else gets pulled in, because if the answer is only you, there is no cover and no slack.

  11. What can I approve or spend without a second signature?

    Why ask it

    A card limit and an approval threshold are concrete facts. Without them you will be asking permission for taxis, which is the friction that makes the role exhausting for everyone.

  12. Would I support one person or several, and who breaks the tie?

    Why ask it

    Supporting three executives without a named tiebreaker means being blamed by two of them every week. Ask who decides when two of them want the same hour.

  13. How is the executive's time protected now, and what has failed about it?

    Why ask it

    Asks them to describe the current failure honestly. If the answer is that nothing is wrong, then either the job is unnecessary or you are being hired to fix something nobody will name.

  14. What are the expectations outside business hours, and how often does that come up?

    Why ask it

    Ask for frequency in a normal month rather than a policy. Many executives genuinely believe evenings are rare, and their own answer about last month usually corrects that.

  15. How is this role judged, and by whom?

    Why ask it

    If the only evaluator is the executive, your review depends on one person's mood and memory. Ask whether anyone else has input and what they would be asked.

  16. How does the executive react when something goes wrong that I caused?

    Why ask it

    Mistakes in this job are public and time sensitive: a missed flight, a double booking, a message sent to the wrong person. You want an example, not a reassurance.

  17. Is there work beyond the calendar and the inbox: projects, board material, managing other staff?

    Why ask it

    Determines whether the role has anywhere to go. It also determines the pay band, since chief of staff work under an assistant title is common and usually underpaid.

  18. How does this role sit with the other assistants, and who covers when I'm out?

    Why ask it

    An assistant with no cover does not really take leave. Ask what happened the last time this person was away for a week and listen to whether anything actually paused.

  19. What does the executive want to do differently with support this time?

    Why ask it

    Invites a comparison with the previous arrangement, which is where the honest expectations live. Whatever they name is the thing you will be measured on first.

  20. What makes someone work well with this particular executive, and what hasn't worked?

    Why ask it

    The second half of the question is the one that earns its place. People will describe a personality clash they would never volunteer, and that is the clearest picture of the job you will get.

Working out whether this partnership fits

Practical guidance for the conversation itself

Pin down the boundaries of the job

  • Calendar authority: what you may move, decline, or shorten without asking.
  • Spending authority: card limit, approval threshold, whose budget it comes from.
  • After hours: how many evenings and weekends in a normal month, and what counts as urgent.
  • Scope: one executive or several, and who resolves a conflict between them.
  • Cover: who does this work when you are on leave or ill.
  • Access: whether you have permissions in the systems you are expected to manage.

You are assessing a person, not just a company

Ask to meet the executive if you have not

An interview run entirely by HR or a chief of staff tells you nothing about the daily relationship. A refusal to arrange even a short conversation is itself an answer.

Watch how they talk about the last assistant

Generosity or dismissiveness about a predecessor is a reliable preview of how you will be described when you leave. Listen for whether they take any share of what went wrong.

Ask the outgoing assistant if you can

If they are still there, ask what surprised them, what they would keep, and what they wish they had negotiated at the start. Most will answer plainly on their way out.

What goes wrong

Accepting the job description as the job

These roles expand into whatever the executive needs. Ask what has been slipping, because that is the real work, and it is usually not in the posting.

Not asking why the role is open

Repeat turnover in an assistant role usually points at the person being supported rather than at the people who left. Ask how many assistants they have had in three years.

Assuming the hours are reasonable

Ask about last month specifically. A general question about work life balance gets a general answer; a question about the last four weeks gets a real one.