Skip to content
Special Contexts

Questions to Ask If You Suspect Abuse

Questions for someone worried that a child, an older adult, or a friend is being harmed. The first group are open questions to ask the person themselves without leading them, and the later ones are questions to bring to a professional or an agency.

20 questions, each with the reason to ask it · includes a conversation guide

The questions

Open any question to see why it works.

  1. 1

    How have you been lately?

    An unhurried, general opening gives the person room to choose what to say. Conversations that begin with a direct accusation tend to close quickly, because the person has to decide in one second whether to confirm something they may not have words for yet.

  2. 2

    Is now a good time to talk, or would later be easier?

    Whether anyone else is present or within earshot changes what can safely be said. Asking about timing also hands the person some control over a conversation they did not choose to have, which is often the first thing missing from their situation.

  3. 3

    I noticed you seemed quiet at dinner. What was going on for you?

    Naming one thing you observed is easier to answer than a general expression of worry. It also tells the person you are paying attention to them rather than to a suspicion, and it leaves an ordinary explanation available if that is the truth.

  4. 4

    How are things at home?

    Broad enough to invite anything, and it names no one. What comes back is often about routine rather than events, and the shape of a routine, who is there, when, and what the evenings are like, carries more than a direct question usually gets.

  5. 5

    Who is around you most of the time these days?

    Answers map the people with access, which is what any professional will ask you about later. It also surfaces whether the person has anyone they would count as safe, and that shapes everything that follows.

  6. 6

    Can you tell me what happened?

    An open prompt with no detail supplied inside it. People who take accounts for a living avoid questions that contain the answer, because a question that supplies a name or an action can shape what is said and can weaken the account later.

  7. 7

    What happened next?

    A neutral way to let someone continue at their own pace without steering. Repeating this rather than asking about particulars keeps the account theirs, and the order they choose to tell it in is itself information.

  8. 8

    Are you safe right now?

    Immediate safety is the first thing any agency or clinician will want to know, and it is a different question from what has happened in the past. The answer decides whether this is a conversation to continue or a situation where someone needs help today.

  9. 9

    Has anything like this happened before?

    Pattern matters more than a single event to the people who assess these situations. Someone describing something ongoing is in a different position from someone describing one incident, and the two lead to different responses.

  10. 10

    Does anyone else know about this?

    Tells you whether the person has already tried to tell someone, and what happened when they did. Having been disbelieved once changes how they will speak to you, and it explains hesitation that might otherwise read as uncertainty.

  11. 11

    What are you most worried will happen if this comes out?

    The fear is usually specific: losing a home, losing contact with children, a family splitting, someone being arrested, immigration consequences. Knowing which one is present tells you what needs addressing before anything else can move.

  12. 12

    What would you want to happen?

    Adults get to decide about their own situation, and asking makes that plain rather than assumed. For a child the answer still matters, though the decision about reporting sits elsewhere, which is worth saying honestly rather than promising a secrecy you cannot keep.

  13. 13

    Is there anything you need from me right now?

    Keeps you from substituting your plan for theirs. The answers are often smaller than expected: a place to sit, a phone, someone to collect a child, or a person who will not raise the subject again this week.

  14. 14

    Would it help if I stayed with you while you called someone?

    Making the call is usually the barrier rather than the decision. Offering presence rather than doing it for them keeps the choice with the person, which matters most for adults who are not in immediate danger.

  15. 15

    I am not certain about any of this. Is it still worth calling you?

    This is the question most people hold back from asking a helpline or agency. Intake staff answer it routinely, and being told that what you describe does not meet a threshold is a normal outcome of a call rather than a wasted one.

  16. 16

    What information will you need from me when I call?

    Usually names, ages, addresses, the relationships between the people involved, and what you observed and when. Knowing in advance means you spend the call describing what happened rather than trying to recall a date under pressure.

  17. 17

    Does my job or my role require me to report this?

    Teachers, clinicians, coaches, care workers, and clergy fall under mandatory reporting rules in many places, and the categories differ by jurisdiction. Your employer or professional body can tell you which category you are in and what the timeframe is.

  18. 18

    What happens after a report is made?

    People often hold back because they imagine one outcome, usually the most drastic one. Asking an agency to describe the actual sequence, who makes contact, how quickly, and what the range of outcomes is, replaces the imagined version with the real one.

  19. 19

    Will the person know that I was the one who contacted you?

    Rules on anonymity and confidentiality differ between agencies and between countries. The answer affects your own safety and your relationship with the person, so it is better asked at the start of a call than discovered afterward.

  20. 20

    What support is available for them while this is being looked at?

    Investigation and support are usually separate systems, and the second one is easy to miss. Asking about advocacy, counselling, medical care, or housing gives you something concrete to offer the person other than the fact that you made a call.

Approaching a situation you are worried about

Practical guidance for the conversation itself.

Talking to the person

Open questions rather than specific ones

Questions that contain details, such as naming a person or an act, can shape an answer and can weaken an account if it is examined later. Asking what happened, and then what happened next, keeps the words theirs.

Do not promise secrecy

If a duty to report applies to you, or if a child is involved, you may not be able to keep the information between the two of you. Saying so early is kinder than saying it after they have told you everything.

Let silence run

People disclose in fragments and often stop partway. Filling the pause with reassurance or with another question usually ends the disclosure, while waiting sometimes lets it continue.

One conversation is enough

Repeated questioning by someone who is not trained can distress the person and complicate any later account. Once something is disclosed, the next step is a professional rather than a second round of questions from you.

What to write down

  • The date and time of the conversation, and where it took place.
  • What the person said, in their own words as closely as you can manage, rather than your summary of it.
  • What you observed directly, kept separate from what you concluded or suspected.
  • Who else was present or nearby.
  • What you did next, including any call you made and who you spoke to.

Who can answer these questions

  • Child protection or safeguarding agencies take calls from people who are unsure, and will say whether what you describe meets their threshold.
  • Adult safeguarding or adult protective services handle concerns about older adults and about adults at risk.
  • Domestic abuse helplines answer questions about the situation of an adult who does not want a report made.
  • If someone is in immediate danger, emergency services are the route rather than an agency intake line.
  • Employers, schools, and professional bodies usually have a named safeguarding lead who can tell you what your own obligations are.
  • This page is a set of questions to bring to those services. It is not a substitute for speaking to them.